- Job Title: Account Representative
- Company: UBER
- Degree: Bachelor’s Degree in a similar field
- Location: Montréal, QC
- Experience: Min 1+ Years
- Employment Type: Full-Time and Day Shift
- Salary: $23.56 an hour
Join Our Team as an Account Representative at Uber
Are you obsessed with building relationships, fixing troubles, and riding business enterprise growth? Do you thrive in dynamic, speedy-paced surroundings wherein no days are identical? If so, Uber has a thrilling opportunity as a way to be part of our crew as an Account Representative.
About Uber:
We are a technology company that is revolutionizing the manner humans bypass and hook up with their organizations. From ridesharing and meal delivery to freight transportation and beyond, It is dedicated to making transportation extra available, dependable, and inexperienced for all people, anywhere. With a global presence and a manner of life of innovation, It is shaping the destiny of mobility and redefining the manner of the sector movements.
It is an international-era organization that operates a platform connecting riders with drivers through its phone software program. Founded in 2009 via way of Garrett Camp and Travis Kalanick, We converted the manner humans keep in mind transportation by presenting reachable, dependable, and occasional-value rides at the touch of a button.
The commercial enterprise company’s primary company, Uber ridesharing, permits customers to request a enjoy from nearby drivers, who pick them up and take them to their favored excursion spot. This agency has ended up immensely famous in towns around the arena, supplying the possibility of traditional taxi offerings and public transportation.
In addition to ridesharing, Uber has extended its platform to encompass several one-of-a-type services, which include We Eats for meal transport, Freight for trucking logistics, and Uber for Business for organization adventure answers. These services have in addition solidified Uber’s characteristic as a frontrunner in the broader mobility and transport industries.
Position Overview:
As an Account Representative at Uber, you’ll play a pivotal function in the utilization of the fulfillment of our business company via dealing with relationships with our valued companions and customers. Whether you are assisting contemporary bills, figuring out new opportunities, or resolving problems, you may be at the primary edge of delivering first-rate providers and using increase for Uber’s platform.
Uber Eats is looking for a dynamic and results-driven Account Representative to join our team. As an Account Representative, you will play a crucial role in growing our partnerships and maintaining strong relationships with restaurant partners. We are seeking individuals with a background in sales and account management, along with a bachelor’s degree in Business, Economics, or a related field. If you are a go-getter, ambitious, creative thinker, and multilingual, we want to hear from you.
Key Responsibilities:
- Relationship Management: Build and maintain strong relationships with key partners and customers, serving because of the fact the number one trouble of touch for inquiries, useful resources, and strategic tasks.
- Account Management: Proactively display account performance, perceive opportunities for optimization, and put in force techniques to power employer boom and maximize accomplice satisfaction.
- Customer Support: Provide nicely timed and effective assistance to partners and clients, addressing inquiries, troubleshooting problems, and resolving issues with professionalism and empathy.
- Sales and Business Development: Identify new enterprise possibilities, upsell additional products and services, and negotiate contracts and agreements to increase Uber’s presence and sales streams.
- Data Analysis: Analyze data and metrics to music general performance, become aware of tendencies, and provide insights that tell desire-making and power-prevent development in account management and business enterprise operations.
- Cross-Functional Collaboration: Collaborate with inner businesses, including Sales, Operations, Marketing, and Product, to align on dreams, and percentage insights, and execute obligations that energy mutual achievement for Uber and its companions.
- Process Improvement: Identify inefficiencies in gift techniques, advocate answers for optimization, and position into impact exceptional practices to streamline workflows and decorate the overall patron experience.
What You’ll Do
- Leverage prospecting competencies and relationships to construct partnerships with buyers in your geographic region
- Manage agreement negotiations aimed toward establishing the inspiration of a robust going-for-walk courting with our merchants, including sustainable economics for each party
- Speak the fee of Uber and its newest products to opportunities
- Achieve and constantly exceed monthly targets
- Partner with our Operations and Account Managers to smoothly prompt the nice buyers
- Help us discover and assemble remarkable practices
- Develop long-term relationships with key in-place companions
- Act as an ambassador of Uber Eats’ task, emblem, and product
- Proactively keep verbal exchange channels with possibilities via e-mail, mobile phone, and face-to-face meetings
Qualifications:
- Customer-focused: A passion for handing over high-quality customer support and a commitment to constructing robust relationships with companions and customers.
- Sales and Negotiation Skills: Strong income acumen and negotiation abilities, with the potential to understand possibilities, close to offers, and pressure income increase.
- Problem-Solving Abilities: Excellent trouble-fixing abilities, with the potential to research complex problems, broaden creative answers, and power preference in a quick-paced environment.
- Communication Skills: Exceptional verbal and written communique competencies, with the ability to articulate thoughts, affect stakeholders, and assemble consensus at some point in organizations.
- Analytical Skills: Proficiency in data assessment and the functionality to leverage insights to strengthen strategic choice-making and optimize account normal performance.
- Adaptability: Flexibility to conform to converting priorities and navigate ambiguity in dynamic, excessive-growth surroundings.
- Team Player: A collaborative mindset and the capability to art work successfully as part of a bypass-useful crew, assisting colleagues and contributing to a super work way of life.
- Proficiency in Salesforce
- Outstanding work ethic and attention to detail
- Willingness to roll up your sleeves, and get in the weeds with our highest-value partners
- Excellent communication and sales skills
- Strong critical thinking ability
Why Uber:
At us, we bear in mind to empower human beings to make a difference and shape the future of mobility. As a member of our group, you may have the possibility to paint on cutting-edge technology, collaborate with gifted human beings from numerous backgrounds, and make a meaningful effect on the lives of loads masses of humans spherical the arena.
Join us in our challenge to ignite possibility by setting the location in movement. Apply now to become an Account Representative at Uber and embark on a thrilling career journey with one of the most revolutionary groups in the global.
Conclusion:
If you’re searching for a hard and profitable possibility to grow your career and make a difference, we want to pay interest from you. Join us and emerge as part of a global enterprise that is redefining the future of transportation and shaping the way the sector actions. Apply in recent times and take step one inside the course of an exciting career as an Account Representative at Uber.
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