- Role: Senior Manager, Crew Management Centre
- Company: Canadian National Railway
- Location: Edmonton, AB
- Qualification: Bachelor’s degree/Associate’s degree/High school diploma or GED
- Experience: 10 Years
- Employment Type: Full Time
Company Overview:
Canadian National Railway (CN) is a main transportation and logistics employer in North America, with a one hundred-12 months legacy of connecting human beings, items, and markets effectively. We function an extensive network of tracks across Canada and the USA, presenting important freight and logistics offerings that power monetary growth and prosperity.
Position Overview:
We are in search of a dynamic and experienced Senior Manager, Crew Management Centre for our Crew Management Centre. This pivotal role is primarily based in our headquarters in Montreal, Quebec, and offers a unique possibility to steer and optimize our group management operations. The Senior Manager will oversee a team responsible for ensuring the green scheduling, deployment, and control of CN’s railway crews, essential to retaining our high standards of operational excellence and client delight.
Key Responsibilities of Senior Manager, Crew Management Centre:
1. Leadership and Strategy:
- Lead and inspire a team of team dispatchers and coordinators, fostering a lifestyle of accountability, collaboration, and non-stop improvement.
- Develop and put into effect strategic tasks to enhance group management processes, optimizing group deployment performance and ensuring adherence to regulatory requirements and labor agreements.
- Collaborate with different departments which include Operations, Human Resources, and Legal to align crew management strategies with broader organizational desires and initiatives.
2. Operational Excellence:
- Oversee the day-to-day operations of the Crew Management Centre, making sure timely and effective scheduling of team assignments, adhering to operational schedules, and addressing any disruptions right away.
- Monitor key overall performance signs (KPIs) associated with group utilization, on-time performance, and compliance, implementing corrective actions as necessary to obtain goals and optimize resource utilization.
- Develop and hold contingency plans to manage unforeseen events or disruptions in team availability, minimizing the effect on operations and provider delivery.
3. Continuous Improvement:
- Drive tasks to enhance the performance and effectiveness of team control methods through the adoption of era, automation, and pleasant practices in scheduling and rostering.
- Analyze statistics and developments to discover opportunities for method optimization, price discount, and stepped-forward aid allocation, driving innovation and operational excellence within the Crew Management Centre.
4. Compliance and Safety:
- Ensure compliance with regulatory necessities, exertions agreements, and enterprise guidelines associated with group management, fostering safe and respectful work surroundings for all employees.
- Collaborate with Safety and Compliance teams to implement and screen safety protocols and training programs for team participants, selling a subculture of safety and adherence to industry standards.
5. Stakeholder Engagement:
- Build and preserve effective relationships with internal stakeholders, inclusive of Operations, Finance, and Labor Relations, to make certain alignment on group management strategies and priorities.
- Act as a key point of touch for outside stakeholders, inclusive of regulatory bodies, labor unions, and industry companions, representing CN’s pursuits and fostering effective relationships within the enterprise.
Requirements:
- Bachelor’s diploma in Business Administration, Logistics, Engineering, or a related area; superior degree preferred.
- Minimum of 8-10 years of progressive experience in railway operations, with at least five years in a leadership role overseeing team control or associated capabilities.
- Strong information on railway operations, group scheduling ideas, hard work of family members, and regulatory necessities within the transportation enterprise.
- Proven music record of leadership and achievement in driving operational efficiency, fee control, and non-stop improvement initiatives.
- Excellent communication, interpersonal, and hassle-solving abilities, with the potential to influence and collaborate effectively across all levels of the corporation.
- Proficiency in relevant software program applications and scheduling equipment; familiarity with a group of workers” control systems is desired.
- Ability to thrive in a quick-paced, dynamic environment and control competing priorities correctly.
Why Join CN:
At CN, we offer more than just an activity – we provide a profession with possibilities for boom, professional improvement, and meaningful impact. As a Senior Manager in our Crew Management Centre, you may play a crucial function in shaping the future of transportation logistics while operating with a diverse and proficient crew committed to excellence.
Join us at CN and be a part of a business enterprise that values innovation, sustainability, and the power of teamwork to deliver top-notch outcomes.
Application Process:
If you’re geared up to take on this interesting possibility and meet the qualifications mentioned above, we invite you to apply online via our career portal. Join CN and help us keep connecting North America with efficiency, safety, and reliability.
This job description highlights the important thing responsibilities, qualifications, and opportunities associated with the Senior Manager position in CN’s Crew Management Centre, supplying a complete assessment for capability applicants.
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