Kotak Mahindra Bank Hiring Relationship Manager – E-Commerce Business Head Apply

Role: Relationship Manager – E-Commerce Business Head

Location: Bengaluru, Karnataka

Company: Kotak Mahindra Bank

Qualifications: Bachelor’s degree,Master’s degree,M.B.A.

Experience: 7-10 Year’s

Job Type: Full Time

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About Kotak Mahindra Bank:

Kotak Mahindra Bank is one of India’s main economic establishments, renowned for its innovation, patron-centric technique, and commitment to excellence. We are dedicated to imparting complete banking solutions that meet the numerous dreams of our clients. As we continue to make our e-trade footprint, we’re seeking out a dynamic and skilled Relationship Manager to guide our E-Commerce Business phase.

Job Description:

The Relationship Manager – E-Commerce Business Head might be accountable for overseeing and developing Kotak Mahindra Bank’s e-trade portfolio. This function includes strategic planning, commercial enterprise improvement, relationship control, and flow into a realistic collaboration to enhance the financial institution’s e-commerce services. The satisfactory candidate will have non-public deep information about the e-change corporation, high-quality management abilities, and a tuned report in dealing with excessive-charge consumer relationships.

Relationship Manager – E-Commerce Business Head in Kotak Mahindra Bank

Relationship Manager – E-Commerce Business Head Responsibilities:

1.Strategic Planning and Business Development:

Develop and execute strategic plans to grow Raghvendra Bank’s presence in the e-alternate vicinity.

Identify new business company opportunities and create growth strategies for the e-trade business organization.

Collaborate with internal stakeholders to format and enforce innovative banking products and services tailor-made to the exchange marketplace.

Analyze market traits and competitor sports activities to stay ahead of corporation tendencies and make certain competitive positioning.

2.Relationship Management:

Build and preserve robust relationships with key e-trade customers, which incorporates online stores, marketplaces, and rate gateways.

Serve because of the truth is the number one issue of touch for e-alternate clients, addressing their banking wishes and presenting customized monetary answers.

Conduct ordinary customer meetings to check ordinary normal performance, pick out possibilities for enhancement, and resolve any issues.

Ensure excessive ranges of consumer delight and retention via proactive engagement and high-quality carrier delivery.

3.Cross-Functional Collaboration:

Work cautiously with product improvement, advertising and marketing and marketing and marketing, operations, and technology organizations to beautify the monetary organization’s e-trade services.

Coordinate with credit rating and chance teams to make certain sound credit rating score picks and manipulate the portfolio’s danger profile.

Partner with the earnings institution to force the acquisition of new e-trade customers and acquire business organization goals.

4.Performance Monitoring and Reporting:

Monitor the overall performance of the e-change corporation against hooked-up KPIs and financial goals.

Prepare and present everyday critiques to senior control on business enterprise usual performance, customer feedback, and market insights.

Implement corrective moves and techniques to cope with any usual normal performance gaps and optimize agency results.

5.Compliance and Risk Management:

Ensure adherence to regulatory requirements and inner guidelines in all organization sports activities sports.

Identify capability risks related to the e-commerce portfolio and implement hazard mitigation strategies.

Stay informed approximately corporation hints and compliance requirements to ensure the bank’s e-exchange operations are completely compliant.

Qualifications,Skills,Experience:

Bachelor’s diploma in Business Administration, Finance, Marketing, or an associated subject. MBA or equal superior diploma preferred.

Minimum of 7-10 years of revel in courting manipulation, commercial enterprise improvement, or a similar position in the banking or e-change zone.

Deep information on the e-trade agency, together with traits, demanding situations, and opportunities.

Proven song record of handling immoderate-price consumer relationships and wearing out company growth.

Strong strategic thinking, analytical, and trouble-fixing talents.

Excellent conversation, negotiation, and interpersonal competencies.

Ability to work collaboratively with skip-useful businesses and feature an impact on stakeholders in any respect degrees.

High level of integrity, professionalism, and determination to client issuer.

Why Join Kotak Mahindra Bank?

Opportunity to guide and shape the bank’s e-exchange commercial enterprise approach.

Dynamic and modern-day artwork environment.

Competitive income and overall performance-primarily based incentives.

Comprehensive blessings package deal, which embodies medical insurance, retirement plans, and professional development possibilities.

Commitment to range, inclusion, and profession boom.

How to Apply:

Interested candidates are invited to post their resumes and a cover letter detailing their relevant revel in and why they may be a first-rate fit for this characteristic. Please e-mail your software to [insert email address] with the priority line “Application for Relationship Manager – E-Commerce Business Head.

Kotak Mahindra Bank is an equal opportunity corporation business enterprise. We have a good time range and are devoted to developing inclusive surroundings for all employees. We thank all applicants for their interest; but, great those determined for an interview are probably contacted.