Network Operations Center Analyst Job at Syniverse। August 2024

Job Role : Network Operations Center Analyst

Salary : Rs 4,44,000 per year,

Location : Bengaluru, Karnataka

Company : Syniverse

Qualifications : Bachelor’s

Experience : 4-5 Year’s

Table of Contents

ABOUT SYNIVERSE

Network Operations Center Analyst in syniverse

Syniverse is a prominent global telecommunications organisation focusing on cell messaging, voice, and community solutions. Founded in 1987 and situated in Florida, USA, Syniverse plays a crucial role in connecting greater than 7 billion cell devices throughout two hundred international locations and territories. The organisation serves over 1,500 cellular operators, establishments, ISPs, and OTTs, supplying a complete suite of services that facilitate seamless connectivity and communications international.

Syniverse’s portfolio includes messaging offerings like SMS, MMS, and RCS, that are important for business-to-client communications and mobile advertising and marketing campaigns. They additionally offer steady community solutions that make sure reliable connectivity, enabling organizations to perform efficaciously and supply superior consumer studies.

Job Description

A Network Operations Center (NOC) Analyst video display devices and continues networks, servers, and telecommunications systems in an enterprise. Responsibilities encompass troubleshooting community issues, coordinating with providers and internal teams to remedy incidents, appearing recurring protection responsibilities, and ensuring community protection and integrity. NOC Analysts also report network troubles and resolutions for destiny reference, look at network performance, and advocate improvements. Strong analytical and problem-solving capabilities, information of community protocols and technologies, and the functionality to work beneath stress are critical. A NOC Analyst normally works in shifts to offer 24/7 tracking and manual.

Qualifications and skills for a Network Operations Center Analyst (NOC)

Network Operations Center Analyst in syniverse

1. Technical Skills:

Network Monitoring and Troubleshooting: Proficiency in gadget like Nagios, SolarWinds, or comparable network monitoring software program to supervise community performance, discover issues, and troubleshoot connectivity problems.
Understanding of Network Protocols: Strong expertise of TCP/IP, DNS, DHCP, SNMP, FTP, and other network protocols is essential for diagnosing and resolving network-associated issues.
Server and Infrastructure Knowledge: Familiarity with server systems (Windows, Linux), virtualization generation (VMware, Hyper-V), and cloud structures (AWS, Azure) to control and preserve community infrastructure.
Firewall and Security: Experience with firewall generation, VPNs, intrusion detection systems (IDS/IPS), and different security capabilities to ensure community safety and compliance with organizational regulations.

2. Problem-Solving and Analytical Skills:

Troubleshooting Expertise: Ability to analyze network normal overall performance records, pinpoint problems, and put into effect powerful answers immediately.
Root Cause Analysis: Skill in carrying out thorough root reason evaluation to save you recurrence of community troubles.(Network Operations Center Analyst)
Critical Thinking: Capacity to evaluate complex situations, prioritize obligations, and make selections swiftly under stress to lessen downtime and maintain community availability.

3. Communication and Collaboration:

Effective Communication: Clear and concise communication capabilities to record network incidents, collaborate with technical businesses, and interface with stakeholders at extraordinary tiers of the organization.
Team Collaboration: Experience operating in a collection surroundings, coordinating efforts with community engineers, device directors, and aid employees to resolve issues efficiently.
Customer Service Orientation: Ability to engage professionally with give up-clients, information their network concerns, and imparting properly timed manual and solutions.

4. Documentation and Reporting:

Incident Management: Proficiency in documenting network incidents, retaining incident logs, and following set up protocols for incident escalation and backbone.
Documentation Skills: Strong writing abilities to create technical documentation, network diagrams, and modern-day working approaches (SOPs) for network operations and renovation.
Performance Reporting: Capability to generate performance reports, observe inclinations, and advocate upgrades for network infrastructure primarily based on information-pushed insights.

5. Certifications and Education:

Industry Certifications: Relevant certifications including Cisco Certified Network Associate (CCNA), CompTIA Network , or supplier-precise certifications from Cisco, Juniper, or Microsoft show technical expertise and dedication to expert development.
Educational Background: A bachelor’s diploma in laptop technology, information technology, or a related area presents foundational facts in community architecture, protocols, and structures management.(Network Operations Center Analyst)

6. Additional Skills:

Adaptability and Stress Management: Ability to adapt to changing technologies and art work correctly in a short-paced environment with various shifts to provide 24/7 community tracking and help.
Attention to Detail: Precision in monitoring network signs, reading information packets, and making sure accuracy in network configurations and updates.
Continuous Learning: Dedication to staying updated with enterprise tendencies, rising technologies, and great practices in network operations and safety.