American Express Hiring For Relationship Manager – Travel and Lifestyle | Apply ✓

• Role: Relationship Manager – Travel and Lifestyle
• Location: Gurugram
• Company: American Express 
• Qualifications: Any Graduate, Any Postgraduate
• Experience: 1 – 5 Years
• Employment Type: Full Time 

Job Overview:-

American Express is looking for a devoted and skilled Relationship Manager who specializes in Travel and Lifestyle. This function is crucial for preserving and enhancing relationships with excessive-fee Centurion card participants (CMs), ensuring notable carriers, and driving engagement and profitability in journey and way-of-life offerings. The position is based totally in Gurugram, with a competitive compensation bundle and comprehensive blessings.

Relationship Manager – Travel and Lifestyle Responsibilities:-

• Centurion Product Strategy: Implement techniques to preserve high-fee CMs and increase their engagement with Travel & Concierge services.
• Relationship Management: Develop and preserve face-to-face relationships with excessive-fee clients, ensuring personalized provider and pride.
• Customer Satisfaction: Exceed patron delight objectives and service degree agreements by using know-how purchaser preferences and handing over tailored solutions.
• Team Leadership: Lead and inspire a crew of experts, making sure they deliver advanced customer support and meet productivity dreams.
• Collaboration: Work intently with internal and Third partners to create memorable reports and flawless service execution for Centurion CMs.
• Service Processes: Develop and beautify career techniques to pressure worthwhile journey income and boost consumer pride.
• Team Leadership: Lead and inspire a crew of experts, making sure they deliver advanced customer support and meet productivity dreams.
• Collaboration: Work intently with internal and third partners to create memorable reports and flawless service execution for Centurion CMs.
• Compliance and Accountability: Ensure adherence to compliance guidelines and manipulate the day-to-day operations of the branch.

Qualifications and Skills:-

• Educational Background: A graduate with at least five years of journey experience.
• Experience: Strong heritage in tour, luxurious sector, and/or relationship control, with knowledge of card service dynamics.
• Technical Skills: Proficiency in GDS structures (Amadeus, Sabre), MS Office Suite, and knowledge of fares and ticketing, inclusive of complex fares.
• Functional Skills: Excellent customer relationship abilities, time control, problem-fixing skills, and know-how of excessive-stop tour and lifestyle products.
• Leadership: Proven capacity to lead, increase, and inspire a crew to achieve terrific results and client pleasure.

Company Overview:-

American Express, a frontrunner in monetary services, is dedicated to supporting clients’ economic self-belief, enabling trade, and inspiring exploration. The agency values its personnel and offers a supportive and dynamic painting environment. American Express has obtained numerous accolades, inclusive of the Ambition box Employee Choice Award 2024.

Benefits:-

American Express gives a complete benefits package deal that consists of:

• Financial Well-being: Competitive base salaries and bonus incentives.
• Health and Wellness: Medical, dental, vision, lifestyles coverage, and incapacity blessings; get admission to worldwide on-website online well-being centers; and the Healthy Minds application for personal counseling.
• Work-Life Balance: Flexible operating models (hybrid, onsite, or virtual), generous paid parental go-away rules, and aid for career improvement and education possibilities.
• Additional Perks: Transport, cafeteria, paintings-from-home options, task education, group outings, health club access, training assistance, baby care, international relocation, and unfastened meals.
• Health and Wellness: Medical, dental, vision, lifestyles coverage, and incapacity blessings; get admission to worldwide on-website online well-being centers; and the Healthy Minds application for personal counseling.

Industry and Role Details:-

• Industry Type: Financial Services
• Department: Sales & Business Development
• Role: Branch Sales Manager (B2B)
• Role Category: Enterprise & B2B Sales
• Employment Type: Full Time, Permanent
• Education Requirements: Any Graduate, Any Postgraduate

Application Process:-

Interested candidates with relevant enjoy and competencies are recommended to use for the location to join a dynamic crew devoted to delivering world-magnificence customer support and improving the American Express emblem’s recognition. For extra information and to apply, visit the American Express careers web page or observe the organization’s updates.

Click Here To Apply

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