Job Role : Solutions Advisor
Salary : Rs 12,31382 per year
Location : Mumbai, Maharashtra
Company : Fedex AMEA
Qualification : Bachelor’s degree
Experience : Five (5) years work experience.
ABOUT FEDEX
FedEx AMEA, a department of FedEx Corporation, serves the Asia-Pacific, Middle East, and Africa areas. As a worldwide leader in logistics and transportation, FedEx AMEA makes a speciality of offering comprehensive answers tailored to diverse markets. The corporation gives a number services which includes explicit delivery, freight forwarding, and deliver chain management. Its giant community of hubs and companions ensures efficient and dependable provider throughout a vast geographical region. FedEx AMEA leverages superior technology and a customer-centric technique to guide organization’s in navigating the complexities of international alternate. By emphasizing innovation and sustainability, FedEx AMEA ambitions to drive growth and connectivity in one of the global’s most dynamic and evolving regions.
Job Description
Job Summary:
As a Solutions Advisor, you may be liable for figuring out customer wishes, developing customized answers, and providing professional steerage during the implementation system. You will work carefully with customers to recognize their enterprise challenges, recommend modern solutions, and ensure a hit consequences. Your role includes leveraging your knowledge in era, commercial enterprise methods, and enterprise traits to drive cost for our customers.
Key Responsibilities of a Solutions Advisor:
Client Engagement:
- Build and maintain robust relationships with clients, knowledge their commercial enterprise objectives, demanding situations, and necessities.
- Conduct desires exams and enterprise evaluation to pick out possibilities for improvement and capability solutions.
Solution Development:
- Design and advise tailored solutions that cope with customer wishes, leveraging enterprise merchandise, offerings, and industry quality practices.
- Develop comprehensive proposals, including scope of labor, timelines, and cost estimates.
Implementation Support:
- Collaborate with customers and internal teams to make sure seamless implementation of proposed answers.
- Provide ongoing guide and steerage to clients for the duration of the implementation segment, addressing any issues or concerns that stand up.
Consultative Selling:
- Act as a relied on guide to customers, imparting insights and guidelines that align with their strategic dreams.
- Demonstrate the price of solutions thru shows, demonstrations, and product trials.
Market and Industry Insights:
- Stay modern with enterprise developments, market tendencies, and rising technologies to provide applicable and updated answers.
- Share insights and fine practices with customers to help them stay competitive and acquire their targets.(Solutions Advisor)
Collaboration and Coordination:
- Work intently with inner groups, inclusive of income, advertising, and technical personnel, to ensure alignment and effective execution of consumer tasks.
- Coordinate with stakeholders to gather requirements, deal with issues, and make certain successful undertaking transport.
Performance Monitoring:
- Track and degree the effectiveness of applied solutions, accumulating remarks from clients to assess satisfaction and identify areas for development.
- Prepare and gift reports on solution overall performance, consequences, and ROI.
Qualifications of a Solutions Advisor:
- Bachelor’s diploma in Business Administration, Computer Science, Engineering, or a associated field. Advanced degree or certifications applicable to the enterprise are a plus.
- Proven enjoy in a solutions consulting, commercial enterprise analysis, or a similar position, with a music file of a success undertaking shipping and purchaser engagement.
- Strong analytical and hassle-fixing abilities, with the ability to broaden and articulate complex answers.
- Excellent communication and presentation abilities, with the capacity to interact and influence stakeholders at all stages.(Solutions Advisor)
- Proficiency in relevant software equipment and technology, with a solid expertise of industry standards and pleasant practices.
- Ability to work independently and as a part of a team, handling multiple tasks and priorities effectively.
Working Conditions:
- This position may also require occasional travel to customer sites.
- Flexibility in running hours may be important to deal with customer desires and venture closing dates.
Application Process:
Interested candidates must publish their resume and a cover letter detailing their enjoy and qualifications for the role.
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