Associate, Operations Reporting Job at Concentrix। Easy Apply

Job Title: Associate, Operations Reporting

Salary: Rs 1.7 Lakhs to 8.0 Lakhs

Location: Bengaluru, Karnataka

Company: Concentrix

Qualifications: Bachelor’s degree

Experience: 2-3 years

Table of Contents

ABOUT CONCENTRIX

Concentrix Logo

Concentrix is a worldwide company of business services, specializing in patron engagement, era solutions, and enterprise process outsourcing. With a presence in over 40 countries, the organization helps clients across various industries, along with generation, healthcare, and finance. Concentrix offers various services which include client care, technical assistance, and analytics, aiming to decorate patron reviews and pressure commercial enterprise outcomes.

The employer leverages advanced technologies and information-driven insights to deliver customized answers that meet the evolving needs of its clients. Known for its emphasis on innovation and operational excellence, Concentrix strives to create a fee via efficiency, improved purchaser pride, and commercial enterprise growth. Its dedication to employee development and a collaborative work environment underscores its cognizance of handing over excellent careers and fostering lengthy-time period patron relationships.

Job Overview

The Associate, Operations Reporting is responsible for analyzing and interpreting operational facts to generate comprehensive reports. This role involves amassing records from various resources, making sure accuracy, and imparting insights to support selection-making approaches. Key duties include monitoring overall performance metrics, identifying tendencies, and creating targeted reports for management. The partner will collaborate with different departments to acquire information, troubleshoot statistics issues, and decorate reporting techniques. Strong analytical abilities, interest in detail, and proficiency in reporting equipment are crucial for achievement in this role.

Responsibilities Of Associate, Operations Reporting:

Associate, Operations Reporting in concentrix

Data Collection and Analysis: Gather and consolidate operational statistics from multiple sources, ensuring accuracy and completeness. Analyze traits and overall performance metrics to choose out regions for development.
Reporting: Create and supply unique reviews on operational overall performance, which encompass key performance indicators (KPIs), monetary metrics, and performance metrics. Ensure opinions are clear, accurate, and well-timed.
Performance Monitoring: Continuously screen and examine operational procedures to tune usual overall performance closer to benchmarks and goals. Identify discrepancies or issues and provide guidelines for corrective moves.
Collaboration: Work cautiously with flow-functional groups to collect essential facts and recognize operational demanding situations. Communicate findings and insights correctly to stakeholders.
Process Improvement: Identify and implement improvements in reporting techniques to beautify performance and accuracy. Develop and keep documentation for reporting techniques.
Data Integrity: Ensure the integrity and confidentiality of operational facts. Implement first-class practices for statistics control and troubleshoot any issues that arise. (Associate, Operations Reporting)
Tool Utilization: Utilize reporting gear and software applications to streamline statistics evaluation and reporting obligations. Stay up to date on new eras and systems that might enhance reporting abilities.
Ad-hoc Reporting: Provide ad-hoc reporting resources as wished for specific initiatives or control requests. Ensure that reports are customized to fulfill particular requirements and closing dates.
Training and Support: Assist in training team contributors on reporting gear and methods. Offer resources and steering to ensure that each organization’s individuals can effectively use reporting systems.

Qualifications Of Associate, Operations Reporting:

Education: Bachelor’s degree in Business Administration, Finance, Data Analytics, or a related area. Advanced degrees or certifications in facts analysis or reporting are a plus.
Experience: At least 2-3 years of revel in a reporting or analytical function, ideally in internal and operational surroundings. Experience with overall performance metrics and data interpretation is essential.
Technical Skills: Proficiency in reporting equipment (e.g., Microsoft Excel, SQL, Power BI, Tableau). Experience with statistics visualization and reporting software program applications is especially suitable.
Analytical Skills: Strong analytical and trouble-fixing talents, with the functionality to interpret complex records and offer actionable insights.
Attention to Detail: High stage of accuracy and interest to element in all reporting and statistics control obligations. (Associate, Operations Reporting)
Communication Skills: Excellent verbal and written verbal exchange skills, with the ability to give complicated facts in a clean and comprehensible manner.
Organizational Skills: Strong organizational competencies, with the potential to manipulate multiple responsibilities and prioritize efficaciously in a quick-paced environment.
Teamwork: Ability to work collaboratively with several teams and departments, fostering a cooperative and powerful painting environment.