Job Title: Senior Solutions Specialist
Salary: $107,733 per year
Location: Montréal, QC
company: Bell
Qualifications: Bachelor’s
ABOUT BELL
Job Overview
A Senior Solutions Specialist designs implements and manages complicated technical solutions tailored to fulfill customer desires. This feature consists of assessing patron requirements, growing distinct undertaking plans, and coordinating with pass-purposeful corporations to ensure a successful deployment. Responsibilities encompass troubleshooting and resolving technical troubles, imparting professional advice, and delivering immoderate-degree assistance. The expert moreover identifies opportunities for device upgrades, drives innovation, and ensures adherence to first-rate practices. Strong communique and problem-fixing competencies are crucial, together with a deep knowledge of organizational trends and technology.
Requirements for a Senior Solutions Specialist:
Education and Experience:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related area. Advanced tiers or certifications (e.g., PMP, ITIL, or applicable technical certifications) are a plus.
- Proven revel in (typically five years) in an answers professional or comparable technical position, with a song record of successful mission control and patron engagement.
- Experience with particular technology applicable to the feature, consisting of cloud structures (AWS, Azure, Google Cloud), business enterprise software software, or industry-unique equipment.
Technical Skills:
- Strong understanding of machine architecture, software program improvement, and integration methodologies. (Senior Solutions Specialist)
- Proficiency in programming languages, scripting, and software program systems relevant to the organization.
- Experience with facts control, databases (SQL, NoSQL), and APIs.
- Familiarity with cybersecurity ideas and brilliant practices.
- Knowledge of industry standards and compliance requirements.
Project Management:
- Demonstrated capacity to govern complex tasks from inception to completion, which encompasses planning, execution, and assessment.
- Experience with project management methodologies and equipment (e.g., Agile, Scrum, or Waterfall).
- Strong organizational competencies and the capacity to address multiple initiatives concurrently. (Senior Solutions Specialist)
- Demonstrated capacity to govern complex tasks from inception to completion, which encompasses planning, execution, and assessment.
- Experience with project management methodologies and equipment (e.g., Agile, Scrum, or Waterfall).
Communication and Interpersonal Skills:
- Excellent verbal and written communique abilities, with the potential to deliver complex technical thoughts to non-technical stakeholders.
- Strong presentation abilties for handing over technical demonstrations and training instructions.
- Ability to build and maintain strong relationships with customers, vendors, and internal teams.
- Strong presentation abilties for handing over technical demonstrations and training instructions.
Analytical and Problem-Solving Skills:
- Advanced trouble-solving capabilities to diagnose and address technical troubles hastily and efficiently.
- Analytical mindset for assessing the device’s usual overall performance and figuring out regions for improvement.
Customer-Focused Approach:
- A purchaser-centric mindset with a focal point on facts and addressing patron needs and expectations.
- Proven capability to provide immoderate-stage help and deliver solutions that align with organization goals.
Continuous Learning:
- Willingness to stay up to date with rising technology and industry tendencies.
- Commitment to ongoing professional improvement and certification in relevant areas.
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