Capgemini Hiring Sales Support Specialist Job| 2024

Capgemini Hiring:

Job Role: Sales Support Specialist

Salary: ₹8,50,000 per year

Location: Mumbai, Maharashtra

Company: Capgemini

Qualifications: Bachelor’s 

Experience: A minimum of 3 years of experience

ABOUT CAPGEMINI 

Sales Support Specialist at Capgemini Career Opportunities

Capgemini is an international chief in consulting, era services, and virtual transformation. Founded in 1967 and focused in Paris, France, the corporation operates in over 50 nations and employs greater than three hundred,000 professionals. Capgemini offers a comprehensive variety of services, collectively with IT consulting, utility improvement, and structure integration, assisting organizations innovate and decorate their operational performance.

The company is diagnosed for its strong emphasis on sustainability and accountable industrial employer practices, aiming to help clients on their journey in the direction of a more sustainable destiny. With a diverse portfolio of organization solutions, Capgemini leverages superior generations like synthetic intelligence, cloud computing, and statistics analytics to supply impactful consequences.

The enterprise is also acknowledged for its collaborative manner of existence and determination to worker improvement, fostering dynamic surroundings that encourage creativity and innovation. Through strategic partnerships and a focal point on agility, Capgemini continues to force virtual transformation for companies internationally, positioning itself as a trusted partner in the swiftly evolving virtual panorama.

Job Description

As a Sales Support Specialist, you may help the profits organization with the resources of providing administrative assistance, managing patron inquiries, and ensuring smooth operations. Your obligations consist of processing orders, maintaining earnings statistics, and preparing reviews. You will collaborate with various departments to resolve problems and decorate customer pleasure. Strong verbal exchange and organizational abilities are vital, alongside side talent in CRM software programs. You will assist optimize earnings strategies and make a contribution to reaching group desires. A proactive attitude and hobby element can be key to your success in this role.

Responsibilities Of Sales Support Specialist:

Sales Support Specialist in capgemini

As a Sales Support Specialist, your primary responsibilities will embody:

  • Administrative Support: Provide crucial administrative assistance to the sales institution, along with scheduling conferences, coping with calendars, and organizing tour preparations.
  • Order Processing: Process patron orders as they have to be and correctly, making sure well-timed fulfillment and shipping. Maintain focused statistics of orders and updates within the CRM gadget.
  • Customer Inquiries: Act as a thing of contact for patron inquiries, addressing questions on merchandise, pricing, and order reputation. Resolve problems immediately to achieve client satisfaction.
  • Sales Reporting: Generate and hold income reports, reading statistics to offer insights to the income team. Monitor income ordinary overall performance metrics and assist in forecasting.
  • Collaboration: Work carefully with severa departments, together with marketing and advertising, finance, and logistics, to facilitate easy operations and powerful conversation.
  • Database Management: Keep the purchaser database up to date and organized, making sure that every fact is accurate and reachable. (Sales Support Specialist)
  • Sales Materials: Assist with the coaching and distribution of income materials, displays, and suggestions. Ensure that the sales crew has the important resources to be triumphant.
  • Process Improvement: Identify regions for system development within the income function and make contributions to decorate efficiency and productivity.
  • Training Support: Assist in onboarding new sales crew people through the use of imparting schooling on tactics and tools.
  • Customer Relationship Management: Foster pleasant relationships with customers and stakeholders to sell loyalty and repeat commercial corporation.

Qualifications Of Sales Support Specialist:

To achieve success as a Sales Support Specialist, candidates have to very own the following qualifications:

  1. Education: A bachelor’s diploma in commercial enterprise control, advertising, or an associated discipline is favored.
  2. Experience: Previous experience in income manual, customer service, or administrative roles is essential, ideally inside income surroundings.
  3. Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, Word, PowerPoint).
  4. Communication Skills: Excellent verbal and written conversation competencies, with the capability to deliver records without a doubt and effectively. (Sales Support Specialist)
  5. Organizational Skills: Strong organizational and multitasking talents to manipulate a couple of priorities and meet closing dates.
  6. Problem-Solving: Ability to troubleshoot troubles and provide effective solutions rapidly.
  7. Attention to Detail: An eager eye for elements to make certain accuracy in record access and order processing.
  8. Team Player: Ability to paint collaboratively in collection-oriented surroundings while demonstrating a proactive mindset.

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