Job Role: Ops Support Specialist
Salary: Rs 3.5 Lakhs to 7.0 Lakhs
Location: Pune, Maharashtra
Company: Citi
Qualifications: Bachelor’s
Experience: 2-4 years
ABOUT CITI
Citi, formally known as Citigroup Inc., is an international economic offerings corporation founded in New York City. Founded in 1812 due to the fact the City Bank of New York, it’s miles one each of the most important and oldest monetary institutions in the world. Citi operates at some stage in a huge range of monetary sectors, on the side of banking, funding services, and wealth manipulation. Its large worldwide network spans more than 160 nations, offering services to hundreds of thousands of clients, organizations, governments, and institutions.
Citi is thought for its innovative approach to financial answers and willpower to deliver whole economic services, together with retail banking, credit cards, and company financing. The organization emphasizes a robust reputation on digital transformation and sustainability, aiming to pressure growth while addressing environmental and social demanding situations. Through its diverse operations and worldwide attain, Citi plays a pivotal characteristic in shaping the monetary panorama international.
Job Description: Ops Support Specialist
Job Overview: The Ops Support Specialist plays a critical position in ensuring the easy operation of regular sports inside our company. This feature involves offering administrative and operational manuals to numerous departments, handling data and systems, and facilitating conversation in the course of corporations. The ideal candidate will own sturdy organizational talents, an interest in detail, and the capability to govern a couple of responsibilities effectively.
About Us: [Company Name] is a main [industry] organization committed to [brief company mission or vision]. We satisfaction ourselves with handing over the supercarrier and modern answers to our clients. We are searching for a stimulated and detail-orientated Operations Support Specialist to join our dynamic team.
Key Responsibilities:
Operational Support:
- Assist with the development and implementation of operational strategies and techniques.
- Monitor and examine overall performance metrics to become privy to areas for improvement.
- Provide help with the execution of operational projects and duties.
Administrative Duties:
- Manage and preserve operational facts, reviews, and documentation.
- Coordinate schedules, conferences, and communications for the operations crew.
- Handle correspondence and prepare evaluations as required.
System Management:
- Oversee the upkeep and accuracy of operational databases and systems.
- Perform regular device assessments and updates to ensure information integrity.
- Troubleshoot and treat device problems in collaboration with the IT assistant.
Data Analysis:
- Collect, observe, and interpret operational records to assist decision-making.
- Prepare and gift information-pushed reviews to manipulate. (Ops Support Specialist)
- Monitor key ordinary performance symptoms (KPIs) and generate insights to beautify operational performance.
Cross-Functional Coordination:
- Collaborate with specific departments to make certain alignment and integration of operational strategies.
- Facilitate conversation and data sharing among teams.
- Support pass-useful tasks and tasks as wished.
Customer Support:
- Address and solve operational inquiries and issues from clients or stakeholders.
- Ensure an excessive level of patron pleasure by way of manner of providing well-timed and effective resources.
Qualifications:
- Bachelor’s degree in Business Administration, Operations Management, or an associated concern.
- Minimum of two years of enjoy in an operations or administrative assist feature.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with database control.
- Strong analytical and hassle-fixing competencies with attention to element.
- Excellent organizational and time-management capabilities. (Ops Support Specialist)
- Effective conversation and interpersonal abilities.
- Ability to work independently and collaboratively within a team.
Preferred Skills:
- Experience with ERP structures or other operational software.
- Knowledge of industry-precise regulations and first-class practices.
- Previous enjoy in a similar enterprise or position.
Benefits:
- Competitive earnings
- Health, dental, and imaginative and prescient coverage
- Retirement economic savings plan
- Paid time off and vacations
- Professional development opportunities
How to Apply:
Interested candidates have to submit their resume and cover letter to [application email/website]. Please embody “Operations Support Specialist Application” inside the situation line.
Equal Opportunity Employer:
[Company Name] is an identical opportunity organization and welcomes programs from all licensed people. We have an amusing range and are dedicated to developing inclusive surroundings for all employees.
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