Job Title: Technology Specialist
Salary: ₹19,00,000 per year
Location: Bengaluru, Karnataka
Company: Cognizant
Qualifications: Graduate
Experience: 4-7 years
ABOUT COGNIZANT
Cognizant is a leading global expert services corporation focusing on technology and consulting. Headquartered in Teaneck, New Jersey, it gives a wide variety of services together with IT consulting, virtual transformation, generation answers, and enterprise procedure outsourcing. Established in 1994, Cognizant has grown unexpectedly, pushed by way of its capacity to deliver revolutionary solutions and help organizations navigate complicated technological landscapes. The organization’s knowledge spans various industries including healthcare, monetary services, manufacturing, and retail, offering tailored techniques to fulfill unique patron wishes.
Cognizant’s dedication to leveraging emerging technology—including synthetic intelligence, cloud computing, and statistics analytics—positions it at the leading edge of digital innovation. With an international presence and a large expertise pool, Cognizant is devoted to riding commercial enterprise fees and fostering lengthy-term partnerships. The company’s awareness of patron fulfillment and operational excellence has earned it robust recognition within the IT and consulting sectors.
Job Overview
A Technology Specialist is chargeable for handling, imposing, and troubleshooting technology systems interior an organization. This role includes evaluating and deploying hardware and software program solutions, making sure system safety, and imparting technical guidance to personnel. Specialists moreover examine technology desires, advise enhancements, and stay updated with enterprise developments. Effective communication abilities are critical for taking components with numerous departments and organizations. Additionally, they’ll train clients on new eras and broaden documentation to help device operations. They intend to enhance operational performance and remedy technical problems right away.
Key Responsibilities Of a Technology Specialist:
- System Management and Maintenance: Oversee the installation, configuration, and upkeep of hardware, software program programs, and networks. Ensure that all systems are functioning efficiently and securely.
- Technical Support: Provide a guide to quit-customers with the resource of diagnosing and resolving hardware, software, and community troubles. Respond to issuer requests and troubleshoot issues to make certain minimum disruption to operations.
- System Security: Implement and screen safety features to protect the enterprise’s generation infrastructure from cyber threats. Regularly update software program applications, conduct safety audits, and ensure compliance with records protection pointers.
- Technology Integration: Evaluate and integrate new generations that align with the business business enterprise’s dreams. Assess the compatibility of new gear with modern structures and suggest upgrades or replacements.
- Documentation and Reporting: Create and hold complete documentation of system configurations, methods, and troubleshooting guides. Prepare reviews on gadget performance, incidents, and suggestions for upgrades.
- Training and Support: Educate staff on new era and high-quality practices. Develop and deliver education periods to beautify personal expertise and sell green generation use. (Technology Specialist)
- Vendor Management: Manage relationships with generation providers, which incorporates negotiating contracts, comparing service degrees, and ensuring well-timed choice of troubles associated with third-birthday celebration services and products.
- Project Management: Lead or participate in technology initiatives, consisting of tool upgrades, migrations, and new deployments. Ensure obligations are completed on time, inside scope, and on charge variety.
- Innovation and Strategy: Stay present-day with industry tendencies and emerging technologies. Provide tips for adopting cutting-edge answers that could pressure commercial business enterprise growth and overall performance.
- Incident Response: Quickly respond to and control era-related incidents or outages. Coordinate with exceptional IT workforce or companies to solve problems and restore offerings as proper away as possible.
Key Skills Of a Technology Specialist:
- Technical Proficiency: Strong expertise in hardware, software, and network systems. Familiarity with working structures (Windows, macOS, Linux) and diverse software program application programs.
- Problem-Solving: Ability to diagnose and clear up complicated technical troubles effectively. Analytical capabilities to troubleshoot and determine root reasons.
- Communication: Excellent verbal and written conversation abilities to interact with customers, document technical problems, and collaborate with team participants and companies.
- Project Management: Experience coping with technology projects, which incorporates making plans, executing, and turning in tasks on time and within inside price range.
- Security Awareness: Knowledge of cybersecurity standards and practices. Ability to put in force and manipulate safety features to shield organizational facts. (Technology Specialist)
- Customer Service: Strong interpersonal capabilities and a focus on providing exquisite guides to cease-users. Ability to offer an explanation for technical standards in a purchaser-pleasant manner.
- Adaptability: Flexibility to comply with new technology and convert organizational needs. Willingness to constantly analyze and live updated with enterprise enhancements.
- Analytical Skills: Capability to investigate the tool overall overall performance, find out problems, and position into effect improvements primarily based on statistics and user feedback.
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