Concentrix Walk in Drive for Freshers | Graduates | Easy Apply

Concentrix is a global business offerings enterprise focusing on patron engagement and improving overall business performance. Headquartered in Fremont, California, Concentrix operates in over forty international locations and companions with customers across diverse industries, such as generation, healthcare, finance, and retail. The enterprise offers many services such as patron care, technical assistance, analytics, and digital solutions. Known for its dedication to innovation and excellence, Concentrix focuses on turning in wonderful customer reports and using growth for its customers. The enterprise values variety and inclusion, providing identical opportunities and fostering collaborative work surroundings.

• Job Role: Customer Support Advisors
• Company: Concentrix
• Location: Pune, Maharashtra – India
• Employment Type: Full Time, Regular
• Experience: Freshers can apply
• Category: Voice Process

Customer Support Advisors in Concentrix:- 

Concentrix is looking for devoted Customer Support Advisors to join our dynamic crew. As a Customer Support Advisor, you’ll provide pinnacle-notch help to our valued customers, ensuring their inquiries and concerns are addressed successfully and professionally.

Key Roles & Responsibilities:-

1. Customer Support: Provide customer service to customers via voice communique, addressing inquiries and worries promptly and as it should be.
2. Follow-Up: Responsibly comply with customers to make sure their problems are resolved satisfactorily.
3. Target Achievement: Achieve assigned goals within agreed timelines at the same time as adhering to first-class hints.
4. Product Knowledge: Gain a complete understanding of the patron’s services and products.
5. Logging Interactions: Accurately log all consumer interactions with the use of mounted commercial enterprise strategies and gear.
6. Information Provision: Provide dependable and accurate statistics to clients.
7. Problem-Solving: Demonstrate the capacity to become aware of answers based totally on mounted tactics and strategies.

Key Skills Required:-

• Excellent voice conversation abilities.
• Proficiency in English, each written and verbal.
• Strong computer navigation capabilities and PC knowledge.
• Ability to efficiently speak, both written and verbally.
• Dependability with robust interest to element.
• Skilled in multitasking and capacity to conform to modifications fast.
• Tolerance for repetitive work in quick-paced, excessive-manufacturing painting surroundings.
• Strong probing and hassle-fixing capabilities.
• Ability to work as a group member in addition to independently.
• Ability to rotate shifts as needed.

Basic Qualifications:-

• • Undergraduates and graduates can observe.
  • Freshers are welcome; revel in favor.
  • Ability to paint in a high-stress environment and meet productiveness and first-class requirements.

Preferred Qualifications:-

• • Experience in a customer service or call center environment.
  • Demonstrated potential to work below stress and meet time limits.
  • Ability to conform to a dynamic painting environment and collaborate with a crew.

Additional Information:-

• • The role consists of MIV 2500 in CTC and one-manner transport.
  • Five days working with any days off and rotational nighttime shifts.

Disclaimer:-

The above statements are intended to describe the overall nature and degree of labor being performed via humans assigned to this job. They aren’t an exhaustive listing of all obligations, duties, and skills required of employees in this task identify.

Equal Opportunity Employer:-

Concentrix evaluates certified applicants without regard to race, coloration, faith, gender, countrywide starting place, age, sexual orientation, gender identification or expression, included veteran fame, incapacity repute, or any other legally blanketed function. Concentrix or any legal 0.33 birthday party will by no means ask for any recruitment, processing, or different type of fees in alternate for a task offer or for any recruitment-associated sports.

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