- Job Title: Senior Salesforce Business Analyst
- Location: Kitchener, ON•Hybrid work
- Job Type: Full-Time
- Qualification: Graduate or post graduate
- Experience: 5 Years
- Company: Congnizant
Company Overview:
Cognizant is a worldwide chief in industrial enterprise and generation services, supporting customers to convey the future of work to life nowadays. Our devoted Salesforce exercise presents cease-to-stop solutions, empowering organizations to harness the whole capacity of the Salesforce platform. We are presently searching for a distinctly professional and skilled Senior Salesforce Business Analyst to sign up for our dynamic team and make contributions to the achievement of our customers.
Job Description:
As a Senior Salesforce Business Analyst at Cognizant, you may play a pivotal function in the successful transport of Salesforce tasks. You will collaborate with clients, assignment managers, and technical organizations to analyze industrial agency requirements, design Salesforce solutions, and ensure the platform aligns with the organization’s dreams. This position needs a deep know-how of Salesforce capabilities, splendid analytical skills, and a tested song report in imposing Salesforce answers.
Key Responsibilities of Senior Salesforce Business Analyst at cognizant:
1.Requirement Gathering and Analysis:
- Engage with stakeholders to collect targeted agency necessities via interviews, workshops, and surveys.
- Analyze and document modern-day organization strategies and perceive regions for the development of the usage of Salesforce competencies.
- Translate business business enterprise necessities into practical specs and client testimonies.
2.Solution Design:
- Design scalable and green Salesforce solutions that meet enterprise goals and align with first-rate practices.
- Create complete answer documentation, collectively with technique flows, wireframes, and data models.
- Collaborate with technical teams to ensure feasibility and integration with existing systems.
3.Stakeholder Management:
- Serve as a liaison among commercial business enterprise stakeholders and technical groups, ensuring clean communique and alignment.
- Conduct everyday conferences and shows to update stakeholders on challenge development and accumulate comments.
- Manage stakeholder expectations and deal with any worries or problems immediately.
4.Project Execution:
- Lead and take part in challenge-making plans, scoping, and estimation sports.
- Oversee the improvement and configuration of Salesforce solutions, ensuring adherence to specs and timelines.
- Conduct device sorting out, patron popularity checking out (UAT), and help individual education efforts.
5.Continuous Improvement:
- Identify opportunities for method optimization and automation of the usage of Salesforce skills.
- Stay updated with the current Salesforce releases, skills, and first-rate practices.
- Provide mentorship and steering to junior analysts and crew participants.
Qualifications:
- Bachelor’s diploma in Computer Science, Information Systems, Business Administration, or a related discipline.
- Minimum of 5 years of revel as a Business Analyst, with at least 3 years centered on Salesforce duties.
- Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder) are exceedingly perfect.
- Strong knowledge of Salesforce products, which encompass Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Platform.
- Proficiency in growing distinct documentation, inclusive of useful specs, consumer reminiscences, and approach flows.
- Excellent communique and interpersonal skills, with the capacity to engage efficiently with several stakeholders.
- Strong problem-solving abilities and the potential to assume seriously and analytically.
- Experience with Agile methodologies and systems like JIRA or Confluence is a plus.
Desired Skills:
- Hands-on experience with Salesforce configuration, at the side of custom gadgets, workflows, system builder, and Lightning additives.
- Knowledge of Apex, Visualforce, and Salesforce integration patterns.
- Familiarity with facts migration, records high-quality, and facts governance in a Salesforce context.
- Understanding of project manipulation standards and practices.
Why Join Cognizant:
Opportunity to paint with an international chief in era and business offerings.
Access to fashionable-day Salesforce tasks and technology.
Collaborative and inclusive artwork surroundings.
Continuous mastering and professional development possibilities.
Competitive compensation and benefits package.
How to Apply:
If you’re a results-pushed Senior Salesforce Business Analyst with an ardor for generation and innovation, we would like to hear from you. Please publish your resume and a cowl letter detailing your applicable experience and qualifications.
Cognizant is an equal possibility commercial enterprise organization. We rejoice in diversity and are committed to growing inclusive surroundings for all personnel. All licensed applicants will attain attention for employment without regard to race, color, faith, gender, gender identity or expression, sexual orientation, national beginning region, genetics, disability, age, or veteran fame.
Join Cognizant and help us build the destiny of enterprise with Salesforce!
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