Job Title : Enterprise Solutions Consultant
Salary : Rs 6.1 lakhs .
Location : Bengaluru
Company : Phonepe
Qualifications : Any Graduate, MBA
Experience : 2 – 6 Years
ABOUT PHONEPE
PhonePe is an Indian virtual payments platform that offers a huge range of monetary services. Founded in December 2015 by using Sameer Nigam, Rahul Chari, and Burzin Engineer, PhonePe to begin with started out as a UPI-primarily based payments app. It speedy increased its offerings to include services together with invoice payments, recharges, journey bookings, and mutual fund investments.
In 2016, PhonePe became acquired by way of Flipkart, one in all India’s largest e-trade structures, which supplied the enterprise with sizable monetary backing and get admission to to a large user base. This acquisition propelled PhonePe’s growth, making it one of the leading virtual payment platforms in India.
PhonePe’s achievement is basically attributed to its consumer-friendly interface, seamless transactions, and a sturdy protection framework. The platform helps multiple charge options such as UPI, credit/debit cards, and digital wallets, catering to diverse patron needs.
Job Overview
An Enterprise Solutions Consultant plays a pivotal function in supporting companies optimize their operations through tailor-made era solutions. They examine organizational desires, design whole systems, and oversee their implementation. This function requires a deep facts of each agency methods and technological abilities to suggest and combine suitable software program application and hardware answers. Enterprise Solutions Consultants collaborate cautiously with stakeholders, from executives to IT teams, ensuring that the applied solutions align with strategic desires and beautify prevalent performance and productiveness in the organization. Their understanding lies in bridging the distance between complicated business employer necessities and effective technological answers.
Qualifications of a Enterprise Solutions Consultant:
- Education: A bachelor’s diploma in Computer Science, Information Technology, Business Administration, or a associated vicinity is usually required. Some roles can also opt for applicants with a draw close’s degree or relevant certifications.
- Technical Skills: Proficiency in enterprise-degree software program software and hardware structures is critical.This consists of records of ERP (Enterprise Resource Planning) systems, CRM (Customer Relationship Management) software, database control systems, cloud computing systems, and networking technologies.
- Business Acumen: Understanding of agency techniques for the duration of numerous industries is crucial. This includes statistics of operational workflows, monetary control, supply chain manage, and customer service practices.(Enterprise Solutions Consultant)
- Analytical Skills: Ability to research complex commercial enterprise necessities and translate them into technical specs. Strong hassle-fixing abilities are essential to discover problems and advise powerful answers.
- Project Management: Experience in managing tasks from inception to finishing touch. This includes coordinating with go-useful teams, placing timelines, and making sure deliverables meet patron expectancies.
- Communication Skills: Excellent verbal and written conversation abilities are crucial. Consultants need to be capable of articulate technical standards to non-technical stakeholders and construct consensus amongst numerous groups.
- Consulting Experience: Prior enjoy in a consulting role is useful. This consists of going for walks with customers to apprehend their desires, recommend answers, and offer ongoing assist and steerage.
Responsibilities of an Enterprise Solutions Consultant at Phonepe:
- Client Engagement: Engaging with customers to understand their enterprise targets, demanding situations, and operational necessities. Building robust relationships with key stakeholders is essential for powerful collaboration.
- Needs Assessment: Conducting thorough wishes assessments to perceive gaps in present day systems or strategies. This involves studying records, interviewing customers, and comparing present generation infrastructure.
- Solution Design: Designing custom designed solutions that cope with purchaser desires and align with strategic desires. This consists of choosing suitable software program program and hardware components, configuring systems, and growing implementation plans.
- Implementation Oversight: Overseeing the implementation of answers to make certain they may be deployed in line with specs. This may additionally additionally comprise walking closely with IT teams, conducting checking out, and resolving technical issues.
- Training and Support: Providing schooling to stop-users on new systems and procedures. Offering ongoing help and troubleshooting help to make sure clean transition and adoption of recent technology.
- Performance Monitoring: Monitoring the performance of implemented solutions and project periodic critiques. Identifying areas for optimization and recommending upgrades to decorate performance and productivity.
- Risk Management: Assessing capacity dangers related to new implementations or gadget enhancements. Developing contingency plans and implementing protection features to mitigate dangers and make certain facts integrity.
- Documentation: Maintaining whole documentation of duties, in conjunction with specs, configurations, and consumer manuals. This documentation serves as a reference for future updates or troubleshooting.(Enterprise Solutions Consultant)
- Continuous Improvement: Contributing to non-forestall improvement tasks inside the corporation. Sharing excellent practices, taking part in information-sharing periods, and staying updated with employer inclinations.
- Client Satisfaction: Ensuring client pride with the aid of handing over solutions that meet or exceed expectancies. Soliciting feedback, addressing concerns right away, and constructing lengthy-term partnerships based totally totally on accept as true with and mutual achievement.
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