- Job Title: Food Service Supervisor
- Company: Tim Hortons
- Degree: (high) school graduation certificate
- Location: Hamilton, ON
- Experience: Min 1+ years
- Employment Type: Full-Time and Day Shift
Tim Hortons hiring Food service supervisor
Position Summary:
As a Food Service Supervisor at Tim Hortons, you’ll play a pivotal feature in making sure that our site visitors revel in the fantastic at ease and the alluring environment we’re looking for. This feature is right for a person who is enthusiastic about customer service, has a knack for management, and thrives in brief-paced surroundings. You can be answerable for overseeing the day-by-day operations of the eating place, ensuring excessive requirements of meals high-quality, cleanliness, and purchaser pleasure.
Company Overview:
Tim Hortons is a cherished Canadian organization, famous for its coffee, donuts, and hospitality. With rich facts courting lower decrease again to 1964, we pride ourselves on being a cornerstone of communities within the route of Canada and beyond. Our task is to deliver advanced excellent products and services for our traffic and agencies through management, innovation, and partnerships.
Tim Hortons is a renowned Canadian coffee and donut chain that has come to be an essential part of the Canadian manner of existence. Known for its scrumptious coffee, freshly baked gadgets, and quick-carrier consuming alternatives, Tim Hortons has established itself as a loved brand within the direction of the USA. With its unique crimson and brown brand, Tim Hortons has become a familiar sight in companies, supplying a welcoming and comfortable atmosphere for clients to enjoy their favored treats.
From their iconic double-double coffee to their famous Timbits donut holes, Tim Hortons gives a big range of menu options to satisfy any yearning. Beyond its delectable services, Tim Hortons is also devoted to giving back to the network via responsibilities similar to the Tim Hortons Foundation Camps, which give enriching opinions for teenagers.
Whether it’s for grabbing a coffee on the pass or gambling a leisurely meal, Tim Hortons has emerged as a pass-to vacation spot for Canadians looking for first-rate meals, fine business enterprise, and a flavor of home.
Key Responsibilities:
- Operational Management:
- Supervise and coordinate the sports activities of meals issuer frame of people, which encompass scheduling shifts, assigning obligations, and tracking artwork performance.
- Ensure the eating place operates efficaciously and efficiently sooner or later your shift, retaining high requirements of meals first-rate, protection, and cleanliness.
- Oversee food education and presentation to make sure steady first-rate and adherence to Tim Hortons’ necessities.
- Manage stock stages, which include ordering components and ensuring the right inventory rotation to limit waste.
- Handle coins and entire day monetary workplace work correctly.
- Customer Service:
- Provide extraordinary customer support, addressing visitor inquiries and resolving proceedings right away and professionally.
- Ensure welcoming surroundings with the useful resource of preserving a clean, organized, and welcoming environment for visitors.
- Implement and uphold corporation rules and strategies to ensure an effective vacationer revels in.
- Staff Development and Training:
- Train new personnel on proper meal management, safety protocols, customer support strategies, and business enterprise necessities.
- Provide ongoing coaching and help to staff, fostering a collaborative and caused team environment.
- Conduct usual standard overall performance opinions and provide tremendous remarks to inspire professional increase and development.
- Health and Safety Compliance:
- Ensure compliance with fitness and protection regulations, along with meal protection necessities and place of job protection protocols.
- Conduct ordinary inspections and audits to find out capability dangers and position into effect corrective movements.
- Maintain accurate records of health and protection practices, incidents, and compliance sports sports.
- Administrative Duties:
- Prepare and hold correct information on employee attendance, payroll, and overall overall performance.
- Assist in the steering of statistics on income, fees, and inventory as required through manipulation.
- Participate in team conferences and make contributions to discussions on techniques to enhance operations and patron delight.
Leadership and Team Development
As a supervisor, you will be chargeable for leading and motivating your group of individuals. This includes imparting ongoing schooling and education to beautify their skills and information. You will set typical overall performance expectations, conduct regular normal overall performance opinions, and understand and reward notable widespread overall performance. Your potential to encourage and interact with your team will make contributions to an excessively remarkable artwork environment and extremely good customer service.
Quality Assurance and Continuous Improvement
Tim Hortons takes satisfaction in delivering top-notch services and products to its customers. As a Food Service Supervisor, you can play a vital function in retaining those requirements. You will behavior everyday top-notch assessments to ensure that food and beverages are prepared and served consistent with Tim Hortons’ specifications. Additionally, you could actively contribute to non-stop improvement initiatives, identifying possibilities for operational improvements and rate-saving measures.
Qualifications:
To be successful as a Food Service Supervisor at Tim Hortons, you should possess the following qualifications and skills:
- Experience: Previous experience in a supervisory or management role in the food service industry is preferred. This includes experience in overseeing operations, managing a team, and delivering exceptional customer service.
- Leadership Abilities: Strong leadership skills are essential to effectively manage and motivate a team. You should be able to provide guidance, support, and feedback to team members, fostering a positive work environment.
- Customer Focus: A customer-centric mindset is crucial in delivering exceptional service. You should have excellent communication and interpersonal skills to interact with customers and address their needs and concerns.
- Organizational Skills: Strong organizational skills are necessary to manage operations, schedules, and inventory effectively. Attention to detail and the ability to multitask in a fast-paced environment are important.
- Knowledge of Health and Safety Regulations: Familiarity with health and safety regulations and procedures is essential to ensure a safe and compliant work environment.
- High school degree or identical; submit-secondary schooling in hospitality or business organization control is an asset.
- Minimum of years of enjoy in a supervisory function in the food issuer enterprise.
- Strong management competencies with the ability to encourage and control a diverse group.
- Excellent interpersonal and communique capabilities, both verbal and written.
- Exceptional organizational and multitasking talents.
- Proficiency in the use of laptop systems and software program software programs for scheduling, stock management, and reporting.
- A determination to offer splendid customer support and maintain an immoderate pleasant traveler experience.
- Knowledge of fitness and safety guidelines associated with meal issuer.
Benefits:
- Competitive earnings and opportunities for development.
- Comprehensive schooling and development packages.
- Employee discounts on food and beverages.
- Health and well-being advantages bundle deal.
- Supportive and inclusive artwork environment.
Working Conditions:
- Ability to paint bendy hours, which embody mornings, evenings, weekends, and holidays as required.
- Physical capability to stand for prolonged durations, convey moderate weights and carry out repetitive obligations.
- Comfortable working in quick-paced and on occasion immoderate-stress surroundings.
Why Join Tim Hortons?
- Competitive income and blessings package deal deal.
- Opportunities for professional increase and development in the employer.
- A supportive and inclusive painting environment.
- Training and improvement applications to decorate your capabilities and expertise.
- The threat to be part of a crew that values community, tremendous, and customer service.
How to Apply:
If you’re captivated with the food carrier business enterprise and are seeking out a possibility to influence and encourage a set, we would love to concentrate on you. Please put up your resume and a cowl letter detailing your relevant experience and why you’ll be a splendid match for the Food Service Supervisor function at Tim Hortons.
Tim Hortons is an equal-opportunity agency. We have an amusing range and are dedicated to developing an inclusive environment for all employees.
Join us at Tim Hortons and be part of a group that values excellence, teamwork, and patron pleasure. We sit up to welcome you to our circle of relatives!
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