Job Title: Assistant Manager
Salary: ₹9,84,000 per year.
Location: Gurugram, Haryana
Company: Genpact
Qualifications: Bachelor’s
Experience: 2-4
ABOUT GENPACT
Job Overview
The Assistant Manager helps the daily operations of the crew, ensuring smooth workflow and efficient venture final touch. Responsibilities include overseeing staff, dealing with consumer inquiries, dealing with stock, and implementing corporation policies. They assist in training new employees, conducting overall performance opinions, and developing strategies to enhance productiveness and purchaser pleasure. The Assistant Manager additionally steps in for the Manager while wanted, making choices and fixing issues to preserve operational standards. Strong leadership, conversation, and organizational competencies are essential for fulfillment on this position.
Requirements and Skills for Assistant Manager:
Education and Experience:
- Educational Background: A bachelor’s degree in commercial enterprise administration, management, or a associated area is preferred. However, equal paintings revel in can be considered.
- Experience: Typically calls for 2-five years of revel in in a supervisory or managerial role within a relevant enterprise. Proven experience in leading groups and dealing with operations is vital.
Core Skills:
- Leadership: Ability to inspire, guide, and manage a team effectively. Experience in resolving conflicts and fostering a positive paintings surroundings.
- Communication: Excellent verbal and written communique abilities. Ability to engage with staff, customers, and management sincerely and professionally.
- Customer Service: Strong focus on customer pleasure. Skills in coping with lawsuits, addressing inquiries, and making sure excessive carrier requirements.(Assistant Manager)
- Problem-Solving: Capable of analyzing problems, developing solutions, and making knowledgeable selections quick. Strong crucial questioning and troubleshooting capabilities are crucial.
- Organizational Skills: Proficiency in planning, prioritizing responsibilities, and managing multiple duties concurrently. Attention to element and ability to preserve order in a busy surroundings.
- Time Management: Efficient in coping with time and making sure that every one tasks and obligations are completed in a well timed manner.
- Communication: Excellent verbal and written communique abilities. Ability to engage with staff, customers, and management sincerely and professionally.
Technical Skills:
- Computer Proficiency: Familiarity with fashionable office software (e.G., Microsoft Office Suite) and experience with control software program or point-of-sale systems.(Assistant Manager)
- Financial Acumen: Basic information of budgeting, monetary reporting, and inventory management. Ability to control fees and track economic performance.
Additional Skills:
- Adaptability: Flexibility to conform to converting priorities and paintings conditions. Ability to address unexpected demanding situations with a peaceful and proactive method.
- Training and Development: Experience in training and mentoring team members. Ability to broaden group of workers abilities and facilitate expert growth.
- Compliance: Knowledge of relevant laws, regulations, and enterprise rules. Ensuring adherence to criminal and ethical requirements in all operations.
- Customer Relationship Management: Skills in constructing and keeping strong relationships with customers and customers to power delight and loyalty.
- Adaptability: Flexibility to conform to converting priorities and paintings conditions. Ability to address unexpected demanding situations with a peaceful and proactive method.
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