HCLTech Walk In Interview Recruitment Drive for freshers to enroll as Customer Service Representatives (CSR) in a non-technical position. The process possibility suits applicants interested in constructing their careers inside the customer service area.
- Role: Customer Service Representative
- Location: Lucknow
- Company: HCLTech
- Salary: Not Disclosed
- Qualifications: Any Graduate
- Experience: 0 years
- Job Type: Full Time
About HCLTech:
HCLTech is a leading international generation organization established in India. It employs over 218,000 specialists across fifty-nine nations. The enterprise specializes in IT offerings, consulting, and product improvement, with a strong consciousness of virtual transformation, cloud, and AI solutions.
HCLTech Walk In Interview Job Description:
HCLTech is hiring freshers for the Customer Service Representative (Non-Tech Role). This full-time, everlasting role involves imparting high-quality customer service through e-mail, chat, and social media, resolving purchaser inquiries, and operating on non-voice and semi-voice strategies. The position requires strong verbal exchange talents, teamwork, and CRM talent. Open to graduates, the task gives professional increase, night time shift allowances, and the possibility to paint with a globally recognized IT offerings enterprise.
HCLTech Walk In Interview Details:
Date & Time: 26th December, 9:30 AM to 5:30 PM
Location:
Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002
Entry from Gate 1, SDC1 Building, Ground Floor
Contact Person: Arpana Singh
Roles and Responsibilities:
- Provide splendid customer service via channels like electronic mail, chat, and social media.
- Respond to customer inquiries, clear up issues, and deliver active answers.
- Work on non-voice tactics and semi-voice approaches (e.g., mixed strategies like email and chat aid).
- Maintain accurate information on patron interactions using CRM gear.
- Collaborate with crew individuals to fulfill departmental goals.
Eligibility Criteria:
Education: Any Graduate
Experience: 0 years (Freshers are eligible)
Skills Preferred:
- Inbound Customer Service
- Customer Support
- Non-Voice and Semi-Voice Processes
- Blended Processes (Chat & Email Support)
Important Instructions:
- Interested applicants need to bring a photocopy of their updated CV.
- Direct stroll-ins are endorsed—no earlier utility is wished.
Why Join HCLTech?
- A tremendously rated administrative center with robust career improvement support.
- Global publicity with a various patron base across multiple industries.
- Comprehensive training and hands-on experience in purchaser fulfillment operations.
HCLTech Walk In Interview Benefits:
- Global Brand Exposure: Work for a famend IT services enterprise with a global footprint.
- Career Growth Opportunities: Strong pathways for development in customer service and operations.
- Skill Development: Hands-on training in CRM gear and customer support satisfactory practices.
- Competitive Salary: Industry-standard pay for entry-level positions.
- Professional Networking: Collaborate with a various and talented group.
- Night Shift Allowance: Additional advantages for night-time shift roles.
- Permanent Role: Secure a complete-time, strong job with long-term potential.
- Employee Support Programs: Access to a supportive work environment and sources for career achievement.
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