- Role: Telecallar Executive
- Location: Chennai,Kotturpuram
- Company: Indigo
- Experience: 5 – 10 Years
- Employment Type: Full Time
Company Overview:
Indigo, hooked up in 2007, commenced as a sourcing and procurement company targeted at imparting specialized interior and exterior merchandise to the project industry. The organization was born out of a preference to move far from conventional and mass-market product strains, with the imagination and prescience of making and imparting precise brands that cater to particular wishes within the industry. Over the years, Indigo has developed to grow to be an enormous player in its niche, continually pushing the boundaries of what’s feasible inside the international of constructing substances.
Telecallar Executive Job Overview:
Indigo is presently in search of a prompted and articulate Telecaller Executive to sign up for their dynamic Sales & Business Development group. This role is primarily based in Chennai, especially inside the Kotturpuram vicinity. The Telecaller Executive will play a vital position in driving sales using proactively reaching out to both existing and capable customers. The primary objective of this position is to increase product income with the aid of enticing clients over the smartphone, supplying them with specific facts about the agency’s offerings, and persuading them to make purchases.
Key Responsibilities:
The Telecaller Executive could be responsible for several essential obligations that make contributions at once to the achievement of the income department. These responsibilities consist of:
1. Product Knowledge:
- Staying informed about all of Indigo’s product services, which includes any updates or new products that are added.
- Understanding the precise selling factors of every product to correctly talk these to capability customers.
2. Client Interaction:
- Obtaining and retaining an up-to-date listing of clients’ touch details. This consists of sourcing extra data to expand the audience.
- Calling each energetic and prospective client to introduce them to Indigo’s product offerings and inspire purchases.
- Addressing any client worries, questions, or grievances promptly and professionally, ensuring a nice customer revels in.
3. Sales Facilitation:
- Note down key details and insights from every purchaser verbal exchange to assist with observe-us and to tell the income group of potential leads.
- Recording all tries to shut sales, whether a hit or unsuccessful, to help improve future income strategies.
- Communicating verbal acceptances of offers to the sales team, aiding in the final closure of offers.
4. Team Collaboration:
- Participating in everyday team meetings to discuss development, share insights, and align on performance-associated expectancies.
- Suggesting methods wherein client feedback may be leveraged to enhance Indigo’s services and products.
5. Professional Conduct:
- Carrying out all obligations with the utmost admiration and professionalism, irrespective of the client’s disposition.
- Ensuring that everyone’s interactions reflect definitely at the business enterprise and makes contributions to building lengthy-term relationships with customers.
Required Skills and Experience:
1. Sales Experience:
- Five to 10 years of experience in a comparable sales role.
- Proven track record in sales, in particular in riding results and assembly objectives.
2. Tele Calling Proficiency
- Specific experience in Tele-calling, with the potential to address a high volume of outbound calls.
- Skilled in attracting customers over the phone and maintaining a wonderful mindset all through interactions.
3. Customer Care Expertise:
- Experience in client care, with the capacity to address purchaser queries, concerns, and grievances efficiently.
- Demonstrated potential to create superb client studies and construct lengthy-time period relationships.
4. Direct Sales Knowledge:
- Experience in direct sales, specifically within the Retail & B2C Sales quarter.
- Ability to recognize and talk product info truly and convincingly.
5. Excellent Communication Skills:
- Strong verbal communique capabilities, with the capacity to influence and influence customers over the cellphone.
- Effective listening skills to recognize patron desires and reply accurately.
6. Organizational Skills:
- Ability to take correct notes at some stage in conversations, capturing key details for compliance with-ups.
- Capable of dealing with more than one purchaser interaction simultaneously, ensuring that no info goes unnoticed.
7. Attention to Detail:
- Meticulous in recording vital info of every client’s verbal exchange.
- Ability to hold thorough and accurate statistics of each hit and unsuccessful sales tries.
8. Team Collaboration:
- Willingness to take part in ordinary team meetings to talk about development and align on expectations.
- Ability to work collaboratively with the sales crew to shut offers and meet corporation objectives.
Key Skills:
- Sales Expertise: The candidate needs to have an established song file in sales, with deep information on income approaches and strategies.
- Tele Calling Proficiency: Experience in Tele-calling is vital, with the capability to address an excessive quantity of calls and to hold an effective demeanor in the course.
- Customer Care: The candidate needs to be professional in addressing purchaser queries and worries, making sure that every interaction has an effective effect.
- Attention to Detail: The potential to appropriately document essential information at some point in conversations is important, as these records might be used to comply with State of America sales closure.
Why Join Indigo?
Working at Indigo offers the possibility to be a part of an ahead-wondering agency that values creativity, innovation, and excellence. As a Telecallar Executive, you’ll play a pivotal function in increasing the enterprise’s marketplace presence, directly contributing to its increase and fulfillment. If you’ve got the drive to excel in income and the capability to hook up with clients over the smartphone, this function at Indigo might be an appropriate match for you.
This complete overview presents an in-depth description of the Tele Caller Executive role at Indigo, encapsulating the role’s obligations, necessities, and benefits of running with the organization.
Job Benefits:
1. Supportive Work Environment:
Indigo is known for fostering a fine and supportive place of job in which employees feel valued and respected.
2. Career Growth Opportunities:
Employees are encouraged to develop and broaden their careers, with opportunities for development in the business enterprise.
3. Focus on Innovation:
The corporation emphasizes innovation, permitting personnel to work with precise and specialized merchandise within the building substances enterprise.
4. Quality-Driven Approach:
Indigo maintains a strong recognition of first-class, making sure that personnel contribute to and take satisfaction in handing over pinnacle-tier merchandise.
5. Dynamic and Creative Work Culture:
The company promotes a dynamic and innovative work lifestyle, wherein new thoughts and strategies are welcomed and encouraged.
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