- Job Title: Product Operations Leader
- Salary: Not Disclosed
- Location: Calgary, AB
- Company: Indigo
- Qualifications: Bachelor’s degree
- Experience: 1-2 years of experience
ABOUT INDIGO
Indigo is Canada’s largest store of books, lifestyle, and home merchandise. Founded in 1996, the company has grown to grow to be a cherished vacation spot for Canadians in search of books, toys, items, and décor. With a focus on inspiring interest and fostering a love of reading, Indigo offers an extensive variety of products that cater to diverse tastes and interests. Their challenge is to assist customers in discovering and nurturing their passions, whether or not through literature, art, or thoughtful gifts.
Beyond being a retail leader, Indigo champions Canadian authors and helps literacy projects throughout the US. With each physical shop and a sturdy online presence, Indigo continues to adapt as a lifestyle logo that brings people toward the things that spark joy and creativity. The organization is committed to creating significant reports for its customers and groups.
Job Description: Product Operations Leader
Overview: The Product Operations Leader performs a pivotal function in enhancing the effectiveness and efficiency of the product improvement lifecycle. This individual will paintings intently with go-functional teams consisting of product control, engineering, marketing, and sales to ensure streamlined techniques, improve product performance, and pressure the achievement of the product portfolio. The ideal candidate is strategic, organized, and has a deep know-how of product management, operations, and process optimization.
Key Responsibilities:
Strategic Operations Leadership:
- Develop and implement efficient operational techniques throughout the product lifecycle, from ideation to shipping and submit-launch.
- Collaborate with product managers and different leadership groups to outline product approach, ensuring alignment with broader commercial enterprise dreams and objectives.
- Identify operational bottlenecks and suggest answers to improve crew performance and product outcomes.
Cross-Functional Collaboration:
- Facilitate effective verbal exchange and collaboration between product, engineering, advertising, and income teams.
- Ensure the product team has the vital sources, tools, and statistics to make informed selections and supply products on time.
- Act as the main liaison between the product team and other departments to make sure product priorities are well understood and supported.
Product Process Optimization:
- Continuously verify and improve product development tactics, specializing in scalability and sustainability.
- Lead efforts to standardize strategies and workflows, developing efficiencies and enhancing group overall performance.
- Monitor key product metrics and KPIs to make certain product achievements and guide the team in making records-driven decisions.
Project and Resource Management:
- Oversee the planning, scheduling, and execution of product development tasks.
- Ensure resource allocation is optimized and aligned with product priorities.
- Track venture progress, cope with timelines, and mitigate dangers to ensure timely transport of merchandise.
Continuous Improvement:
- Lead put up-launch critiques to evaluate product performance and identify areas for improvement.
- Encourage a subculture of continuous feedback and getting to know the product group to ensure non-stop improvement of products and processes.
- Stay knowledgeable on industry traits and high-quality practices to convey revolutionary ideas into product operations.
Performance Reporting and Analysis:
- Establish reporting structures to display the performance of products, groups, and operations.
- Provide ordinary updates to senior leadership on product tasks, which include progress, challenges, and suggestions.
Qualifications:
- Bachelor’s degree in Business, Engineering, Product Management, or related area (Master’s favored).
- Five+ years of experience in product operations, product control, or comparable roles.
- Proven tune record of leading pass-purposeful groups and driving operational enhancements in product development.
- Strong know-how of Agile methodologies and product development frameworks.
- Excellent communication, leadership, and interpersonal capabilities.
- Analytical mindset with the capability to apply facts to pressure choices.
- Ability to control more than initiative simultaneously surroundings.
Why Join Us:
As a Product Operations Leader, you will be at the forefront of shaping how products are advanced and added. You will operate with a talented and dynamic crew to create market-main answers. If you’re obsessed with using operational excellence and product fulfillment, this position allows making a good-sized impact in an unexpectedly developing organization.
Click Here to Apply Now
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