- Job Title: Java Production Support
- Salary: Not Disclosed
- Location: Toronto, ON
- Company: Cognizant
- Qualifications: Bachelor’s degree
- Job Type: Full-time
- Hybrid work
ABOUT COGNIZANT
Cognizant Canada is a leading international expert offerings corporation that allows groups to remodel their operations and generation to meet the needs of an unexpectedly evolving virtual world. A subsidiary of Cognizant Technology Solutions, one of the world’s largest IT services and consulting firms, Cognizant Canada offers a huge range of answers across industries inclusive of healthcare, financial offerings, manufacturing, and retail.
With offices throughout Canada, consisting of the most important cities like Toronto, Vancouver, and Montreal, the agency makes a specialty in IT consulting, digital transformation, cloud services, software engineering, and enterprise procedure outsourcing. Cognizant Canada’s information enables companies to harness emerging technologies like AI, records analytics, and cloud computing to drive innovation and performance. The organization is dedicated to delivering top-notch value and imparting tailor-made solutions to fulfill the precise wishes of its Canadian clients in a more and more virtual and interconnected world.
Java Production Support: Job Overview
A Java Production Support function on the whole involves making sure of the clean and efficient operation of Java-based programs in a stay production environment. Professionals in this position reveal, troubleshoot, and clear up problems that can stand up in the course of regular system operations, ensuring minimal downtime and foremost gadget overall performance. The position is crucial for retaining commercial enterprise continuity, as it bridges the distance between development groups and stop-customers, resolving problems and ensuring that Java programs are preserved to satisfy enterprise and technical necessities.
Key Responsibilities:
Production Monitoring & Incident Management:
- Proactively monitor the production environment for any capacity troubles, such as gadget performance, availability, and reaction times.
- Identify, troubleshoot, and remedy production incidents, making sure of brief turnaround times to minimize carrier disruption.
- Respond directly to carrier alerts, system failures, and user-suggested troubles, the use of gear like APM (Application Performance Management) software program, or custom tracking systems.
Root Cause Analysis & Troubleshooting:
- Conduct root cause analysis for ordinary incidents to become aware of lengthy-term solutions.
- Perform in-intensity debugging of Java programs, along with studying stack strains, reviewing software logs, and operating with application performance gear.
- Provide answers for performance optimization, code errors, configuration troubles, and device integration issues.
Collaboration with Development Teams:
- Work intently with Java builders to recognize software good judgment and code dependencies.
- Escalate unresolved troubles to the improvement crew at the same time as keeping a clear conversation on hassle reputation.
- Collaborate with both improvement and operations teams to implement new releases or patches with minimal manufacturing downtime.
Deployment Support & Configuration:
- Assist in the deployment of Java programs or patches to manufacturing environments, making sure that the technique is clean and green.
- Ensure that every configuration and environment variable is set correctly for utility achievement within the manufacturing environment.
Documentation & Reporting:
- The document recognized problems, solutions, and fine practices for internal reference.
- Provide everyday reviews on the status of incidents, resolutions, and system health for stakeholders.
Performance Monitoring & Optimization:
- Implement strategies to reveal and improve software performance in live surroundings.
- Work with database groups to optimize database queries, memory utilization, and rubbish series issues.
Skills & Qualifications:
- Technical Skills: Strongly with Java (J2EE, Spring, Hibernate), knowledge of relational databases (Oracle, MySQL), software servers (Tomcat, WebLogic), and monitoring gear.
- Problem-Solving: Proficient in debugging and resolving complicated production troubles.
- Communication: Ability to communicate correctly with pass-useful groups and clients.
- Experience: Typically requires revel in a comparable production assistant or Java development position, with a deep knowledge of live production environments.
Conclusion:
A Java Production Support role is imperative to ensure the operational balance and continuous availability of venture-crucial applications. This function requires a blend of technical information, hassle-solving capabilities, and strong collaboration abilties to effectively control manufacturing systems.
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