- Role: HR Service Lead
- Location: Hyderabad
- Company: Microsoft
- Salary: 1,50,000-3,00,000 per month
- Qualifications: Any Graduate or Postgraduate
- Experience: 5 – 8 Years
- Employment Type: Full Time
Role Overview:
The HR Service Lead is responsible for riding the consistency and efficiency of HR techniques and services. This role requires a deep knowledge of HR operations, a robust hold close to statistics management, and a commitment to continuous development. The HR Service Lead could be instrumental in contributing to the global cease-to-end method layout, enhancing the worker revel, and the use of data insights to discover trends and possibilities for development.
HR Service Lead Key Responsibilities:
- Service Delivery: The HR Service Lead might be responsible for the overall delivery of Data Management offerings in the assigned region. This consists of meeting and exceeding Key Performance Indicators (KPIs) and serving as an escalation point for employees and companions across the vicinity.
- Process Improvement: The role includes contributing to the worldwide widespread layout for Data Management strategies, using standardization, and spearheading continuous development tasks.
- Data Privacy and Security: Ensuring data privacy and protection is a critical factor of the function. The HR Service Lead may be liable for unexpectedly responding to privacy problems and dealing with touchy cases with an excessive level of discretion.
- Documentation and Knowledge Management: The HR Service Lead will oversee the introduction and upkeep of carrier system documentation, laptop procedures, and expertise-based articles for assisted support.
- Stakeholder Management: Effective communication and stakeholder control are essential. The HR Service Lead will paintings intently with numerous stakeholders to ensure alignment with worldwide, useful, and local guidelines.
Minimum/Required Qualifications:
- A minimum of 5 years of experience in HR Shared Services or HR Service Delivery. Alternatively, a Bachelor’s degree in Human Resources, Business, or a related area coupled with 3 years of relevant revel in is needed.
- Robust know-how of the Data Management lifecycle, including the capacity to broaden and keep cease-to-end methods, Desktop Procedures, and Knowledge Base articles.
- Flexibility in operating throughout special shifts, consisting of early morning, standard, and past due shifts.
Preferred Qualifications:
- Proficiency in the SAP gadget, particularly within the HCM module, Employee Central, or Success Factors, is exceedingly ideal.
- Experience in managing initiatives, enhancing approaches, and stakeholder management is preferred.
- The capability to address touchy information and make decisions that affect customer service tiers with a sense of urgency is important.
Company Overview:
Microsoft’s project is to empower every person and every enterprise on this planet to gain more. As an agency, Microsoft is committed to using transformation in a cell-first, cloud-first global, enabling each employer and its customers to thrive. With operations in a hundred and seventy international locations and a workforce of one hundred forty-four,000 passionate personnel, Microsoft is devoted to creating a superb effect globally.
Why Join Microsoft?
- Innovative Environment: Microsoft gives a dynamic and progressive painting environment where you can be a part of transformative tasks that affect tens of millions of human beings around the sector.
- Career Growth: Microsoft provides sufficient possibilities for professional improvement and growth, permitting employees to enlarge their abilities and tackle new challenges.
- Diverse and Inclusive Culture: Microsoft values diversity and inclusivity, fostering a workplace where everybody feels respected and empowered to bring their first-rate selves to paintings.
Employee Benefits:
- Cafeteria: Access to a cafeteria that provides a lot of meal alternatives.
- Work From Home: Flexibility to earn a living from home, promoting work-existence balance.
- Health Insurance: Comprehensive health insurance coverage for personnel and their households.
- Transport: Transportation help is furnished for ease of commute.
- Free Food: Complimentary meals provided on-website.
- Gym: Access to an on-web page fitness center to sell bodily well-being.
- Team Outings: Regular team outings to foster camaraderie and teamwork.
- Soft Skill Training: Opportunities for professional development via tender talent training.
- Education Assistance: Support for persevered schooling and studying.
- Job Training: On-the-activity schooling to decorate skills and capabilities.
- Child Care: Child care facilities to be had to aid working dads and moms.
- International Relocation: Assistance with international relocation for employees transferring to distinct places.
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