Job Role : Key Account Delivery Manager
Salary : Rs 24,75,000 per year
Company : Lenovo
Location : Bengaluru, Karnataka
Qualifications : Bachelor’s degree
Experience : 8+ years of experience
ABOUT LENOVO
Lenovo, based in Beijing in 1984, has grown into a international generation powerhouse. Known first of all for its modern PCs, Lenovo now spans a huge range of technology products and services. The corporation’s dedication to pleasant, reliability, and patron pride has earned it a outstanding position within the enterprise.
Lenovo’s product lineup includes laptops, desktops, pills, smartphones, servers, storage gadgets, and IT control software. The company is likewise a leader in augmented and virtual truth technology, offering solutions for both clients and businesses.Beyond hardware, Lenovo offers a collection of services, inclusive of cloud computing and statistics middle control, bolstering its recognition as a comprehensive era solutions company.
With operations in more than 180 nations and territories worldwide, Lenovo leverages a numerous global group of workers to power innovation and meet the desires of a dynamic marketplace. The employer’s strategic acquisitions, inclusive of IBM’s PC division and Motorola Mobility, have in addition strengthened its marketplace position and technological skills.
Job Overview
As a Key Account Delivery Manager, you’ll oversee the a success shipping of offerings to our key clients, ensuring adherence to timelines, excellent standards, and client expectations. You’ll collaborate carefully with go-useful groups to strategize and enforce tailor-made answers, clear up escalations, and preserve sturdy consumer relationships. Your role will contain challenge making plans, resource allocation, chance management, and normal reporting to stakeholders. With a focus on purchaser pleasure and business growth, you’ll pressure continuous development projects and contribute to the general fulfillment of our key account management approach. Strong verbal exchange, organization all skills, and a proactive method are essential for this function.
Qualifications and skills of Key Account Delivery Manager:
1. Education and Technical Knowledge:
A bachelor’s diploma in enterprise management, control, engineering, or a associated field is regularly required. Some positions might also decide upon candidates with a grasp’s degree or MBA, in particular for senior roles.Strong information of the enterprise or area wherein the agency operates is useful. For example, understanding of IT solutions, healthcare services, economic merchandise, and many others., relying at the employer’s awareness.
2. Project Management Skills:
Proven enjoy in task management methodologies together with Agile, Waterfall, or hybrid approaches.Ability to oversee more than one tasks concurrently, ensuring deadlines are met and sources are allotted efficaciously.Proficiency in challenge making plans, budgeting, and chance management to mitigate capacity problems and make sure easy assignment delivery.
3. Client Relationship Management:
Exceptional interpersonal competencies with the potential to construct sturdy relationships with key customers.Experience in coping with customer expectations, understanding their wishes, and making sure high ranges of delight.Ability to address purchaser escalations and clear up conflicts in a expert manner to keep long-term partnerships.
4. Leadership and Team Management:
Strong management qualities with the capability to motivate and guide go-useful groups.Experience in main groups, assigning duties, and monitoring overall performance to acquire collective goals.Effective communication capabilities to bring assignment targets, expectations, and updates to team participants and stakeholders.
5. Analytical and Problem-Solving Abilities:
Proficiency in reading data and metrics to evaluate assignment performance and identify regions for development.Strong trouble-solving abilities to deal with challenges in the course of venture execution and make records-pushed selections.Ability to put in force corrective moves and optimize techniques to decorate efficiency and productiveness.
6. Communication and Negotiation Skills:
Excellent verbal and written communique talents to articulate complicated thoughts and ideas genuinely and concisely.Strong negotiation abilities to speak about contracts, pricing, and phrases with customers and providers.Ability to speak correctly with stakeholders at diverse stages in the corporation and externally.(Key Account Delivery Manager)
7. Strategic Thinking and Business Acumen:
Strategic mind-set with the potential to align task targets with standard business desires and goals.Understanding of monetary standards and profitability evaluation to make knowledgeable choices that benefit each the patron and the company.Ability to expect future wishes and developments within the enterprise to proactively plan and adjust techniques for this reason.
8. Adaptability and Stress Management:
Flexibility to conform to changing priorities, task scopes, and client necessities.Ability to paintings properly beneath pressure and manage strain efficiently in a fast-paced environment.Resilience to conquer setbacks and demanding situations at the same time as preserving a wonderful mind-set and awareness on solutions.
9. Technology Proficiency:
Familiarity with venture control gear and software program (e.G., Microsoft Project, Jira, Asana) to streamline workflows and enhance collaboration.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other applicable software program programs.
10. Ethical Standards and Integrity:
Commitment to upholding ethical requirements and integrity in all interactions and choices.Adherence to employer policies, techniques, and regulatory necessities.
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