Job Title: Manager-Account Development
Salary: Rs 3.9 Lakhs to 19.3 Lakhs
Location: Bengaluru, Karnataka
Company: Amex
Qualifications: M.B.A.
Experience: 6-10 Years
ABOUT AMEX
American Express, regularly abbreviated as Amex, is a renowned global monetary offerings employer centered in New York City. Founded in 1850, it has established itself as a pacesetter in the payment, journey, and monetary services industries. Amex is best known for its charge card offerings, providing more than a few credit score playing cards that cater to numerous customer and commercial enterprise desires globally.
The company’s business model normally revolves around supplying price solutions, tour services, and supplying credit to individuals and organizations. It operates on a closed-loop community, meaning it directly troubles its cards to purchasers and traders, distinguishing itself from different payment networks like Visa and MasterCard.
Amex has built a sturdy reputation for customer service, frequently concentrating on prosperous and corporate clients with top-rate offerings and rewards applications. It operates in over 130 countries and employs hundreds of humans globally.
In recent years, American Express has elevated its virtual price offerings and monetary products, aiming to stay competitive in a rapidly evolving monetary generation panorama. The organization continues to innovate, focusing on improving client enjoyment and maintaining its role as a trusted monetary accomplice globally.
Job Overview
The Manager of Account Development oversees the strategic boom and nurturing of patron relationships inside a corporation. They lead a crew liable for identifying possibilities to extend bills, broaden customized solutions to satisfy consumer desire and make certain patron satisfaction. This role requires sturdy management talents to encourage and manual the team, in addition to analytical skills to assess marketplace traits and competitor sports. Effective conversation is critical for maintaining sturdy customer relationships and driving sales increase through upselling and move-promoting tasks.
Responsibilities Of a Manager-Account Development:
- Team Leadership: Led and controlled a group of account development experts, supplying steerage, training, and assisting to make certain men women, and crew achievements.
- Client Relationship Management: Develop and maintain sturdy, lengthy-lasting relationships with key clients. Understand their commercial enterprise desires and objectives, and paint collaboratively to offer strategic solutions.
- Account Growth Strategy: Create and put into effect techniques to extend existing bills, identifying opportunities for upselling and go-selling. Collaborate with sales and marketing groups to execute those strategies successfully.
- Client Satisfaction: Ensure excessive degrees of patron pleasure with the aid of monitoring carrier shipping, resolving troubles promptly, and watching for client concerns.
- Market Analysis: Conduct market studies and competitor evaluation to discover developments and opportunities for increase. Use insights to refine account improvement strategies and strategies. (Manager-Account Development)
- Performance Monitoring: Track and analyze key account metrics, consisting of account boom, revenue goals, and client retention charges. Provide normal reviews and updates to senior control.
- Training and Development: Continuously expand the capabilities and talents of the account improvement team via schooling packages, workshops, and mentorship.
- Collaboration: Work intently with internal departments, which include sales, advertising, and product development, to align account development techniques with ordinary business objectives.
- Risk Management: Identify capability dangers to account for ieuse and expand contingency plans to mitigate these dangers efficiently.
- Budget Management: Manage budgets associated with account improvement activities, making sure green allocation of assets to achieve commercial enterprise dreams.
Qualifications Of a Manager-Account Development:
To excel in this position, candidates typically possess the following qualifications:
- Education: A bachelor’s diploma in business management, advertising, or an associated field is often required. A master’s diploma may be favored for more senior positions.
- Experience: Proven enjoy (commonly five years) in account management, commercial enterprise improvement, or income, ideally inside the equal enterprise or an associated field. Previous enjoyment in a leadership or managerial role is highly perfect.
- Strategic Thinking: Strong strategic making plans and execution abilities, with a proven potential to expand and implement successful account improvement strategies.
- Communication Skills: Excellent verbal and written conversation competencies, with the ability to efficaciously present ideas and negotiate with customers. (Manager-Account Development)
- Leadership Abilities: Exceptional leadership characteristics, inclusive of the capability to inspire and inspire a crew in the direction of reaching desires. Experience in training and developing group members is essential.
- Technical Proficiency: Proficiency in the usage of CRM software, assignment management equipment, and different relevant technologies to manipulate money owed and track performance metrics.
- Ethical Standards: High moral standards and integrity, with a dedication to running with honesty and transparency in all business dealings.
Apply Now
Other Job’s
Client Partner, Financial Services
Professional I, People Analytics
