Microsoft Hiring Technical Support Engineer, IT offerings enterprise focusing on presenting top-tier technical assistance and IT answers to worldwide groups. With a dedication to innovation and excellence, we empower businesses with present-day technology answers and seamless IT assistance. Microsoft Hiring Technical Support Engineer Our enterprise includes opportunity expert experts who ensure that our clients experience minimum disruptions and the most general performance in their IT operations.
- Technical Support – Voice / Blended
- IT Services & Consulting
- Experience: 1 – 4 years
- Qualifications: Any Graduate
- Salary: 2-7 Lacs P.A.
- Location: Bengaluru
- Full Time,
Microsoft Hiring Technical Support Engineer
Our company prospers on client pride and technical records, ensuring that every interaction with our assistant institution ends in trouble selection and greater productivity. Microsoft Hiring Technical Support Engineer With headquarters in Bengaluru, we operate globally and offer technical help to organizations of all sizes. Our center values include integrity, teamwork, and a customer-first method, making us a trusted companion in the business enterprise.
Under CEO Satya Nadella, who took over in 2014, Microsoft has transformed into a cloud-first, AI-driven company. Nadella’s leadership has propelled the company’s market value beyond $2 trillion, making it one of the most valuable corporations globally.
- Microsoft emphasizes sustainability, cybersecurity, and ethical AI, committing to carbon negativity by 2030 and promoting responsible tech development.
- With a strong focus on innovation, Microsoft continues to shape the future of technology, influencing industries and individuals worldwide.
About Microsoft:
Microsoft Corporation is one of the world’s largest and most influential technology companies, headquartered in Redmond, Washington. Microsoft Hiring Technical Support Engineer Founded by Bill Gates and Paul Allen on April 4, 1975, Microsoft revolutionized personal computing with its Windows operating system, which remains widely used today.
Over the years, Microsoft expanded beyond software into cloud computing, artificial intelligence, gaming, and hardware. Its Microsoft Office Suite, including Word, Excel, and PowerPoint, is a global standard for productivity software. The company also dominates cloud services with Microsoft Azure, competing with Amazon Web Services (AWS).
Microsoft Hiring Technical Support Engineer In the gaming industry, Microsoft owns Xbox, one of the top gaming consoles, and has acquired major gaming studios like Bethesda and Activision Blizzard to strengthen its presence. The company has also ventured into artificial intelligence, investing in OpenAI, the creator of ChatGPT.
Microsoft’s hardware products include the Surface line of tablets and laptops, as well as accessories like keyboards and mice. It also owns LinkedIn, the world’s largest professional networking platform, and GitHub, a crucial hub for software developers.
Key Responsibilities For Technical Support Engineer
Technical Assistance & Troubleshooting:
- Microsoft Hiring Technical Support Engineer Provide technical guide through cellular phone, electronic mail, and chat.
- Troubleshoot and treat troubles associated with computer systems, laptops, cell devices, and Cisco telephones.
- Handle technical queries related to Microsoft 365, Outlook, and other corporate applications.
Incident & Problem Management:
- Microsoft Hiring Technical Support Engineer Enter and manage incidents and troubles with the usage of the ServiceNow ticketing tool.
- Act as a liaison among Save customers and technical escalation groups.
- Follow up on open tickets, ensuring nicely timed decisions and patron delight.
IT Infrastructure Support:
- Troubleshoot networking, Active Directory, and messaging issues.
- Configure and troubleshoot virtual pc structures hosted via ESX servers.
- Provide superior troubleshooting for Microsoft Office packages, VPN, RSA SecurID, and mobile device management (MDM) answers.
User Training & Knowledge Sharing:
- Microsoft Hiring Technical Support Engineer Educate customers on self-help properties and common trouble resolutions.
- Document troubleshooting steps and solutions for destiny reference.
- Ensure the right categorization and documentation of tickets to keep immoderate issuer extraordinary.
Flexibility & Availability:
- Work in rotational shifts, which embody weekends and extended hours at the same time as required.
- Manage immoderate-strain conditions even as keeping expert and effective conversations.
Skills For Microsoft
Technical Support & Troubleshooting:
- Proficiency in resolving IT-related troubles at some point of more than one system, along with laptop structures, laptops, and cell devices.
ServiceNow & ITIL Process Knowledge:
- Hands-on revel in with ServiceNow or comparable IT ticketing device for incident control.
Networking & Active Directory:
- Strong information of community protocols, Active Directory control, and messaging systems.
Communication & Customer Service:
- Excellent verbal and written communication capabilities to interact efficaciously with worldwide clients.
Microsoft Office 365 & Corporate Applications:
- Advanced troubleshooting experience with Microsoft Teams, Outlook, O365, VPN, RSA SecurID, and IP telephony solutions.
Benefits of Microsoft:
Competitive Salary & Performance-Based Incentives:
- We provide an appealing repayment package deal that addresses bonuses primarily based totally on performance and contribution.
Career Growth & Learning Opportunities:
- Employees have to get admission to expert improvement packages, certifications, and career improvement paths.
Work-Life Balance & Flexible Shifts:
- Rotational shifts permit employees to keep stability among artwork and personal existence.
Comprehensive Health & Wellness Benefits:
- Medical coverage, health packages, and health test-America of America of America are supplied to ensure worker well-being.
Dynamic Work Environment & Global Exposure:
- Work with worldwide clients and cutting-edge-day generation in a collaborative and cutting-edge setting.
Why Join Us?
At [Company Name], we are given as true with nurturing understanding and providing a supportive artwork manner of existence. Microsoft Hiring Technical Support Engineer As a Technical Support Engineer, you may gain palms-on revel in troubleshooting complex IT troubles, engage with international customers, and artwork alongside some of the fine minds inside the organization. Microsoft Hiring Technical Support Engineer If you have been given a passion for generation and trouble-solving, we invite you to be part of our dynamic crew and grow your career with us.
Qualifications to Join Microsoft
To paintings at Microsoft, candidates typically want a bachelor’s or grasp’s diploma in fields like computer technology, engineering, IT, business, or associated disciplines. However, applicable experience and skills can now and again outweigh formal education.
Key qualifications include robust technical understanding (e.G., programming, cloud computing, AI, cybersecurity), trouble-solving talents, teamwork, and leadership competencies. Microsoft values applicants with certifications like Microsoft Azure, MCSE, and GitHub-related abilties.
For non-technical roles, understanding in advertising, finance, HR, and sales is required. Passion for innovation, continuous getting to know, and flexibility are vital to succeeding at Microsoft.
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