- Role: System Technologist Team Lead
- Location: Vancouver, BC•Remote
- Company: Motorola Solutions
- Qualifications: Bachelor’s degree
- Job Type: Full-Time
About Motorola Solutions:
At Motorola Solutions, we are devoted to improving public safety and organization security via progressive conversation technologies. Our products and answers empower humans and agencies to work successfully, reliably, and well. We remember growing an extra secure international via modern-day era and collaborative teamwork.
Job Summary:
Motorola Solutions is on the lookout for a fairly inspired and skilled System Technologist Team Lead to enroll in our group. This position will play a critical position in principal a hard and fast of skilled machine technologists, ensuring the hit deployment, renovation, and manual of our verbal exchange systems. As a System Technologist Team Lead, you’ll be chargeable for overseeing the technical execution of initiatives, ensuring pleasant requirements are met, and serving due to the fact the primary technical factor of touch for customers and internal stakeholders.
System Technologist Team Lead Responsibilities:
1.Team Leadership:
- Led, mentored, and managed a group of System Technologists, presenting guidance on extremely good practices, troubleshooting techniques, and career development.
- Set basic overall performance goals for the institution, show development, and offer regular remarks to make certain team contributors meet or exceed expectations.
- Facilitate schooling training and inspire non-prevent mastering to keep the organization up to date with the latest technology and Motorola Solutions products.
2.Project Management:
- Oversee the planning, coordination, and execution of technical projects, ensuring they are finished on time, inside scope, and price range.
- Work cautiously with mission managers and distinct departments to align technical property with mission necessities.
- Manage the allocation of sources within the group, balancing workloads to optimize productivity and meet assignment deadlines.
3.Technical Expertise:
- Provide advanced technical assistance to the crew and customers, collectively with troubleshooting complicated troubles and guiding gadget installations, configurations, and improvements.
- Stay cutting-edge with enterprise developments, growing technologies, and Motorola Solutions merchandise to provide knowledgeable tips to customers and internal businesses.
- Develop and place into impact technical necessities, ensuring that every painting adheres to Motorola Solutions’ pleasant and protection tips.
4.Customer Relations:
- Act because of the number one technical liaison between customers and Motorola Solutions, addressing technical inquiries, imparting solutions, and ensuring consumer satisfaction.
- Conduct ordinary customer meetings to speak about undertaking improvement, and treatment issues, and construct strong, prolonged-term relationships.
- Ensure purchaser desires are met through the powerful shipping of first-rate technical solutions.
5.Documentation and Reporting:
- Oversee the advent and maintenance of genuine technical documentation, together with system configurations, troubleshooting courses, and undertaking reviews.
- Prepare and present everyday repute reports to senior manipulate, highlighting group performance, task development, and any capacity dangers.
- Ensure all documentation complies with industry standards and Motorola Solutions’ inner tactics.
6.Quality Assurance:
- Implement and keep amazing guarantee processes to ensure the reliability and average overall performance of all structures deployed and supported using the manner of the crew.
- Conduct normal audits of the team’s paintings to choose regions for development and ensure compliance with Motorola Solutions’ requirements.
- Address any excellent problems right away, enforcing corrective actions as wished.
Qualifications:
Education: Bachelor’s diploma in Electrical Engineering, Computer Science, Telecommunications, or an associated location. Relevant certifications or equal enjoyment can be considered.
Experience:
Minimum of five years of revel in machine era, telecommunications, or a related subject, with at least 2 years in a leadership or supervisory feature.
Proven enjoy in dealing with technical groups and overseeing complicated initiatives from initiation to final touch.
Technical Skills:
- In-intensity expertise in verbal exchange systems, which incorporates RF, networking, and virtual technologies.
- Proficiency in troubleshooting and resolving complicated technical problems.
- Experience with Motorola Solutions products and systems is reasonably suited.
Soft Skills:
- Strong management and organization management abilities, with the potential to inspire and encourage numerous employers of technologists.
- Excellent communication and interpersonal abilities, able to build sturdy relationships with clients and inner stakeholders.
- Strong organizational abilities with the capability to control more than one project and priorities concurrently.
- A purchaser-centric method with a focus on delivering brilliant answers and ensuring client delight.
Additional Requirements:
- Travel: Willingness to tour as required to assist with tasks and purchaser dreams.
- Work Environment: Ability to work in several environments, which includes regional paintings, and once in a while underneath hard conditions.
Why Join Motorola Solutions?
Motorola Solutions gives collaborative painting surroundings, opportunities for expert increase, and the hazard to paintings on impactful projects that make a difference in public protection and enterprise protection. We are dedicated to fostering range, inclusion, and a supportive place of job subculture.
Motorola Solutions is an equal-opportunity corporation. We encourage programs from all qualified people and do not forget all candidates for employment without regard to race, color, faith, intercourse, sexual orientation, gender identification, national starting, age, disability, or veteran recognition.
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