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- Job Role : NOC Technician
- Salary :Rs 3.0 Lakhs to 12.2 Lakhs
- Company : DXC Technology
- Location : Hyderabad, Telangana
- Qualifications : A bachelor’s diploma
ABOUT COMPANY
DXC Technology is a worldwide IT services agency centered in Tysons, Virginia, USA. It turned into formed in 2017 through the merger of Computer Sciences Corporation (CSC) and the Enterprise Services enterprise of Hewlett Packard Enterprise (HPE). DXC gives a huge variety of generation offerings and solutions to assist organizations transform and thrive inside the digital era. Its services consist of consulting, programs improvement, managed services, and cybersecurity. DXC serves customers throughout diverse industries, including healthcare, economic services, production, and the public sector. With a international group of workers and considerable understanding, DXC is positioned as a pacesetter in virtual transformation and IT modernization.
Job Description
A NOC (Network Operations Center) Technician video display units and keeps community infrastructure, making sure its clean operation. Responsibilities consist of detecting, studying, and resolving community problems, appearing recurring renovation duties, and coordinating with different teams to deal with complex troubles. They display network overall performance, generate reviews, and put in force answers to optimize overall performance and reliability. NOC Technicians regularly paintings in shifts to offer 24/7 insurance, responding to alerts and alarms directly. They have to have strong technical competencies in networking, troubleshooting, and familiarity with network monitoring equipment. Excellent communique abilities are crucial for coordinating with group participants and presenting support to cease-users.
Requirements of NOC Technician:
Technical Skills:
- Proficiency in community tracking gear together with SolarWinds, Nagios, or PRTG.
- Strong information of networking principles, protocols, and technology which includes TCP/IP, DNS, DHCP, VPN, VLANs, and routing protocols (e.G., OSPF, BGP).
- Experience with troubleshooting community hardware which include routers, switches, firewalls, and load balancers.(NOC Technician)
- Knowledge of server operating systems (e.G., Windows Server, Linux) and virtualization technology (e.G., VMware, Hyper-V).
- Basic expertise of cloud computing platforms (e.G., AWS, Azure, Google Cloud).
- Ability to apply command-line interface (CLI) for network device configuration and troubleshooting.
- Experience with scripting languages which includes Python, Perl, or Bash for automation obligations is a plus.
Soft Skills:
- Excellent communication abilities, both verbal and written, for successfully speaking with group members, stakeholders, and stop-customers.
- Strong problem-fixing abilities to perceive and clear up network issues in a timely manner.
- Ability to work properly underneath strain and prioritize obligations in a quick-paced environment.
- Attention to element to ensure accuracy in monitoring, documenting, and reporting network incidents and sports.
- Flexibility to work in shifts, along with nights, weekends, and vacations, to offer 24/7 coverage within the NOC.
- Collaboration abilities to work correctly with go-practical groups and companies to troubleshoot and clear up complicated network problems.(NOC Technician)
- Customer service orientation to provide technical aid and help to end-users and inner stakeholders.
- Adaptability to learn new technology and strategies speedy and stay updated with industry traits and first-class practices.
Certifications:
- Relevant certifications can beautify a candidate’s qualifications for a NOC Technician position. These may also consist of:
- Cisco Certified Network Associate (CCNA)
- CompTIA Network+
- Juniper Networks Certified Associate (JNCIA)
- Microsoft Certified: Azure Fundamentals
ITIL Foundation
Experience:
- Prior experience in a comparable role, consisting of a network administrator, device administrator, or technical aid professional, is usually preferred.
- Experience operating in a NOC environment or a similar operations middle with publicity to network tracking and incident control processes is tremendously beneficial.
- Familiarity with ITIL (Information Technology Infrastructure Library) practices for IT provider management is advantageous.
Qualifications of NOC Technician:
Education:
- A bachelor’s diploma in computer technological know-how, records technology, or a related area is regularly favored however no longer constantly required. Some employers may additionally accept equivalent work revel in or technical certifications in lieu of a diploma.(NOC Technician)
- Certifications: Certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or similar networking certifications are highly valued. Other certifications specific to networking or systems administration may also be beneficial.
- Problem-Solving Abilities: NOC technicians need strong problem-solving skills to diagnose and resolve network issues efficiently.
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