Job Role: Test Center Manager
Salary: $120,783 per year or $61.94 per hour.
Location: Toronto, ON
Company: Pearson
Qualification: Bachelor’s
ABOUT PEARSON
Pearson Canada is a main provider of educational materials and virtuagetting-to-knowow answers, part of the global Pearson PLC community. Established in Canada, Pearsonhass specializes in turning in excellent assets for students, educators, and establishments throughout the United States. The business enterprise provides a broad variety of textbooks, digital content material, and interactive gear designed to beauty getting-to-know studies from standarthroughru better schooling.
Pearson Canada is likewise famend for its assessment and checking out offerings, consisting of standardized tests and certification programs. Committed to innovation, Pearson integrates generation into its offerings, supplying contemporary solutions such as e-textbooks and nonlinear mastering platforms. Additionally, the agency supports educators via expert improvement packages and curriculum resources. Pearson Canada strives to enhance educational effects and foster lifelong getting to know with the aid of partnering with educational institutions and contributing to the development of schooling in Canada.
Job Description
The Test Center Manager oversees the day-by-day operations of the checking-output facility, ensuring a smooth and efficient checking-out system. Responsibilities encompass managing a team of workers, coordinating test schedules, maintaining test protection and integrity, and addressing any technical or logistical problems. The function includes education and supervisintaking a look at proctors, dealing with consumer inquiries, and making sure compliance with checking out regulations. The manager is also responsible for retaining the power gadgets and components and producing reviews to take a look at administration and overall performance metrics. Strong organizational, leadership, and verbal exchange abilities are important.
Requirements and Skills for Test Center Management:
Educational Qualifications:
- Bachelor’s Degree: A diploma in enterprise management, education, control, or a related discipline is normally required. Advanced levels or certifications in testing or instructional management can be tremendous.
Experience:
Professional Experience:
- A minimum of 3-five years of enjoyment in a control function inside a trying-out or academic environment is preferred.
- Experience wittakingke a look at management, supervision, or related functions is essential.
- Leadership Experience: Proven tune file of leading and dealing with a team, including revel in training and overall performance assessment.
Skills:
- Organizational Skills: Exceptional ability to plan, prepare, and manipulate multiple tasks and schedules efficiently. Strong attention to detail is vital for keeping check safety and integrity. (Test Center Manager)
- Communication Skills: Excellent verbal and written conversation competencies for interacting with a team of workers, test-takers, and stakeholders. Ability to carry commands without a doubt and manage touchy conditions with tact and professionalism.
- Problem-Solving Skills: Strong analytical and problem-solving abilities to deal with and remedy problems associated with check administration, system, or staffing. Quick wondering and resourcefulness are key.
- Technical Proficiency: Competence with various pc structures, testing software programs, and office programs. Ability to troubleshoot technical problems and ensure that all system functions well.
- Customer Service: High level of customer support abilities to control interactions with check-takers and remedy any issues or court cases effectively and professionally.
- Regulatory Knowledge: Understanding of trying out rules, policies, and processes ensures compliance and maintains the integrity of the trying out manner. (Test Center Manager)
- Team Management: Ability to recruit, teach, and supervise check center staff, making sure they adhere to regulations and perform their obligations successfully.
- Adaptability: Flexibility to alter to converting schedules, test codecs, and operational wishes. Ability to address excessive-pressure conditions calmly and correctly.
Personal Attributes:
- Attention to Detail: Meticulous interests ensure accuracy in test administration and record-retaining.
- Integrity: Strong commitment to moral practices and keeping the confidentiality and security of check materials and personal records.
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