- Role: Senior Technical Systems Analyst
- Location: Toronto, ON, Hybrid work
- Company: Royal Bank of Canada
- Salary: Not Disclosed
- Qualifications: Any Graduate or Postgraduate
- Employment Type: Full Time, Permanent
Job Overview: Senior Technical Systems Analyst
The position of Senior Technical Systems Analyst at the Royal Bank of Canada (RBC) is a crucial function geared toward ensuring the clean operation of the business enterprise’s generation structures. Located in Toronto, ON, the position offers a hybrid painting surroundings, mixing far-flung work flexibility with in-workplace collaboration. The function is full-time, with the job requiring the man or woman to coordinate production help activities for numerous important structures and subsystems to preserve the integrity of computer-generated data.
Senior Technical Systems Analyst Key Responsibilities:
- Production Support Coordination: The number one responsibility is to manage and guide the structures’ manufacturing environment. The analyst ensures that the PC-generated information is correct and the associated subsystems function efficiently. They must also reveal and coordinate manufacturing support for all important structures to prevent failures or solve issues quickly.
- Job Control Language Maintenance: The candidate will make certain that the activity manipulate language (JCL) for each scheduled manufacturing run is updated and well documented. This documentation is critical for the system’s clean operation and facilitates streamlining troubleshooting efforts throughout disruptions.
- Shift Turnover and Issue Tracking: The function requires documenting and monitoring all problems encountered at some stage in shift turnover. This guarantees an unbroken transition among group participants and helps in identifying and resolving ordinary troubles promptly.
- Monitoring and Scheduling: The analyst needs to monitor the gadget’s library to make sure that statistics documents required for production runs are to be had. Furthermore, the role includes activity scheduling, record distribution, and implementing records middle standards.
- Incident Management: As part of the task, the candidate is anticipated to be a part of a weekly pager rotation. This ensures actual-time tracking of manufacturing jobs and the capacity to reply to incidents as they occur.
Tools and Technologies Used:
- Microsoft Technology Stack: Familiarity with Windows Server, IIS, SQL Server, SSIS, SSRS, and Oracle is critical for the position. These technologies are in the middle of RBC’s structures and infrastructure.
- Monitoring Tools: The candidate will work with diverse monitoring equipment, such as PagerDuty, Dynatrace, Moogsoft, Splunk, and OnDemand (Zeke activity tracking), to tune device performance, stumble on anomalies, and cope with any problems.
- Collaboration Tools: To ensure easy crew verbal exchange, the position requires familiarity with collaboration tools like JIRA and Confluence.
- DevOps Tools: Exposure to DevOps platforms like Helios, UCD, and Jenkins can be crucial for managing device deployments and updates.
- Programming Languages: The function demands expertise in programming languages which include C#, VB.NET, Java, and Powershell. Familiarity with XML and SQL is also critical for reading and troubleshooting problems.
Senior Technical Systems Analyst Key Qualifications:
- Change/Incident Management: Experience in change and incident management tactics is critical. The candidate should be able to manage gadget modifications, monitor software health, and reply to incidents successfully after updates.
- DevOps Knowledge: The best candidate may have hands-on experience with DevOps equipment like Helios and UCD, making sure easy deployments.
- OMS and JCL Experience: Knowledge of Order Management Systems (OMS) updates and know-how of JCL (Job Control Language) and Zeke are vital for this position.
- Disaster Recovery and Compliance: The candidate must have participated in disaster restoration sporting events and needs to have a very good understanding of server compliance and Archer findings.
- Strong Analytical Skills: Problem-solving talents, blended with robust communication competencies, are essential to work efficiently within the crew and throughout departments.
Benefits and Opportunities:
- Working as a Senior Technical Systems Analyst at RBC comes with numerous expert and private improvement opportunities. Key advantages consist of:
- Collaborative Environment: The role gives dynamic, collaborative, and fairly performing team surroundings. Employees are endorsed to contribute ideas, take part in cross-practical teams, and interact in revolutionary thinking.
- Career Development: RBC emphasizes continuous getting-to-know and private improvement. Leaders at the organization aid workers through training, and remarks, and get the right of entry to master possibilities. This dedication allows employees to reach their complete capacity and put together for future career-demanding situations.
- Work-Life Balance: The function balances professional demanding situations with non-public properly-being employing providing flexibility through a hybrid paintings association. Employees can revel in an awesome work-life balance while nonetheless contributing meaningfully to the enterprise’s goals.
- Networking: The role permits candidates to construct lasting relationships with specialists from numerous backgrounds. The capability to community across departments, both inside and outdoor the era team, enriches profession boom prospects.
- Social Responsibility: RBC is committed to community involvement and making an effective distinction. The financial institution encourages its employees to participate in network outreach sports, giving them opportunities to have a meaningful impact past their daily roles.
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