- Role: Receptionist
- Location: Gurugram
- Company: Indigo Airlines
- Salary: Not Disclosed
- Qualifications: Any Graduate
- Experience: 3 – 6 years
- Employment Type: Full Time, Permanent
Job Opportunity: Receptionist
IndiGo, a super name in the Indian aviation vicinity, is supplying a thrilling opportunity for girls to enroll in their crew as Receptionists. The position, which is completely open to ladies, is based totally in Gurugram, near the Guru Dronacharya Metro Station, and is a whole-time, onsite characteristic. This technique is proper for folks who are organized, patron-centered and have superb conversation skills. Let’s delve into the information of the position, the desired qualifications, and the importance of this possibility.
Company Overview: IndiGo (InterGlobe Aviation Ltd)
IndiGo, formally referred to as InterGlobe Aviation Limited, is India’s biggest airline with the aid of passenger extent and fleet duration. With a marketplace proportion of 60% as of August 2024, it dominates the Indian domestic aviation area. IndiGo is also a massive participant in the worldwide diploma, being one of the most essential men or women Asian airways thru passengers carried. The business enterprise operates more than 2,000 flights each day, connecting 122 destinations internationally, along with 88 home and 34 global places. With a fleet of over 370 aircraft, IndiGo’s primary hub is at Indira Gandhi International Airport in Delhi.
IndiGo’s fulfillment isn’t simply attributed to its big community and operational standard performance but moreover to its dedication to customer support and retaining immoderate operational requirements. As part of its ongoing efforts to decorate the purchaser experience, IndiGo is looking for an expert and devoted Receptionist to control its front place of work operations.
Role and Responsibilities:
The feature of a Receptionist at IndiGo is pivotal because it includes being the number one aspect of contact for web page site visitors and employees alike. The obligations are multifaceted, making sure that the reception vicinity runs results easily and efficaciously. Below is an in-depth outline of the critical factor obligations:
- Welcoming Visitors and Guiding Them: As a receptionist, you will be liable for greeting visitors with a warm welcome, offering them important information, and guiding them to the best places within the workplace premises.
- Managing Security and Telecommunications Systems: You will deal with the workplace’s safety structures, making sure that get right of access is controlled and monitored. Additionally, managing telecommunications, which consists of handling cell cellphone calls, is a critical part of the position.
- Efficient Corporate Floor Management: Coordinating with the renovation institution, you will make sure that the agency floor’s infrastructure is nicely maintained. This includes overseeing the safety of assembly rooms and making sure that they’re properly set up and equipped for use continually.
- Handling Queries and Complaints: A key component of the position includes handling inquiries and lawsuits from personnel or website traffic. This may be via cellphone calls, emails, or direct interplay. Your venture is probably to make sure that everyone’s messages are at once relayed to the proper employees.
- Mail Management: Receiving, sorting, mailing out, and dispatching essential physical mail is every other responsibility. This ensures that every one critical correspondence is dealt with efficaciously.
- Upkeep of First Aid Box: Ensuring that the number one beneficial aid area is usually stocked with updated materials and that every machine is realistic is a vital safety challenge.
- Office Inventory Management: You might be liable for managing the place of job substances, which includes stationery and posted materials, making sure that all stock ranges are maintained.
- Onboarding Assistance: In coordination with the HR department, you’ll help with the onboarding technique for logo spanking new personnel, and familiarizing them with the centers and office surroundings.
- Process Improvement: You may have the opportunity to collaborate with your proper away crew and other departments to innovate and beautify techniques, specifically individuals who enhance the client or traveler experience on the premises.
- Overseeing Office Services: Managing place of job offerings, which encompass housekeeping and protection company providers, to ensure that the reception region is simple, strong, and meets hygiene requirements is a crucial obligation.
Skills and Qualifications:
- Educational Background: A Bachelor’s Degree is needed for this feature, make sure that candidates have a stable instructional basis.
- Communication Skills: Excellent communication abilities are vital, as the receptionist may be interacting with several stakeholders, alongside facet site visitors, employees, and company companies.
- Organizational Skills: Being organized and imaginative is important for managing the several obligations and duties that encompass this function.
- Customer Focus: A patron-centric approach is essential, making sure that all interactions, whether or not with net web page website online visitors or the inner body of humans, are dealt with professionally and with a focus on presenting a brilliant experience
- Multitasking Ability: The capability to prioritize, agenda, and manage multiple duties concurrently is a key requirement for this position.
Benefits:
A receptionist feature at IndiGo, particularly inner a business enterprise of its stature, can offer numerous blessings beyond the same vintage perks related to employment. Here’s an outline of the functionality blessings you’ll in all likelihood enjoy on this function:
1. Professional Growth and Experience
- Exposure to a Leading Brand: Working for IndiGo, India’s biggest airline, provides a sizable charge for your expert portfolio. The emblem’s reputation can enhance your credibility and open doorways for future possibilities.
- Skill Development: The feature requires multitasking, handling communications, and managing various administrative responsibilities, as a way to help in honing your organizational and interpersonal capabilities.
- Networking Opportunities: As the first factor of contact for website online site visitors and clients, you may have interaction with a vast sort of professionals, which include company leaders and enterprise specialists, which may be precious for constructing a professional community.
2. Work-Life Balance
- Standard Work Hours: The project follows an everyday five-day workweek, offering a primarily based artwork-life stability, which is vital for private well-being.
- Onsite Role: With the position being honestly onsite, there may be a clear demarcation between artwork and private life, which can contribute to highbrow and emotional well-being.
3. Job Security and Stability
- Contractual Security: Although the location is on a one-year contractual foundation via third-party payroll, being associated with a stable and properly established corporation like IndiGo gives a stage of interest safety.
- Experience with a Reputed Employer: Having IndiGo for your resume is a sturdy gain within the interest market because the business commercial enterprise company is well-appeared nationally and the world over.
4. Employee Welfare and Support
- Diversity and Inclusion: IndiGo is a concept for promoting range and inclusion. This role is really for ladies, demonstrating the corporation enterprise’s dedication to growing a supportive artwork environment for women.
- Onboarding Support: You get a preserve of onboarding assistance and facility familiarization, making sure that you are properly organized and cushy in your new feature.
5. Health and Safety
- First Aid and Safety Standards: The hobby includes overseeing the safety of the primary beneficial resource field and preserving safety requirements, which guarantees healthy and secure jogging surroundings.
- Well-Maintained Workplace: Ensuring the reception location and the enterprise floor are easy and nicely maintained contributes to pleasing and secure artwork surroundings.
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