- Job Title: Relationship Manager
- Location: Gujarat
- Company: ICICI Bank
- Qualification: Any Graduate, MBA/PGDM in Any Specialization
- Experience: 1 – 6 Years
- Employment Type: Full Time
About Us:
ICICI Bank is one of India’s leading private vicinity banks with a robust presence at some point in America and internationally. We are dedicated to supplying world-class banking offerings and financial answers to our clients. We are searching out dynamic, consequences-oriented humans to enroll in our group as Relationship Managers.
Job Summary: Relationship Manager
As a Relationship Manager at ICICI Bank, you will be chargeable for managing and enhancing the customer relationships of the bank. You will ensure the highest degree of purchaser pride and keep a protracted period of dating with our customers. Your position will incorporate identifying new business organization possibilities, expertise in the financial goals of clients, and imparting tailored banking answers.
Key Responsibilities:
1.Customer Relationship Management:
- Build and preserve sturdy relationships with modern and able clients.
- Provide personalized economic solutions to customers based mostly on their needs and objectives.
- Ensure excessive ranges of consumer delight through notable service.
2.Business Development:
- Identify and accumulate new customers through various channels.
- Promote and sell the financial institution’s products and services, collectively with loans, credit score rating playing cards, financial savings debts, and investment merchandise.
- Develop and place into effect strategies to gain profit goals and develop the client base.
3.Financial Advisory:
- Conduct financial desires assessment to understand customers’ financial dreams.
- Offer expert recommendations on some of the banking and financial products.
- Assist customers in making informed decisions about their charge variety.
4.Portfolio Management:
- Manage the portfolio of excessive-internet-nicely worth people (HNIs) and make sure the boom of their bills.
- Monitor clients’ portfolios and advocate adjustments to optimize returns.
- Keep clients knowledgeable approximately marketplace trends and updates.
5.Cross-Selling and Upselling:
- Identify opportunities to move-sell and upsell banking products.
- Work intently with unique departments to offer comprehensive answers to clients.
- Compliance and Risk Management:
- Ensure compliance with all regulatory and internal tips.
- Maintain correct records of purchaser interactions and transactions.
- Identify and mitigate risks related to banking operations.
6.Customer Support:
- Address and remedy consumer queries and complaints promptly.
- Provide post-income assistance and make certain persevered consumer engagement.
7.Market Research and Analysis:
- Stay updated with the modern-day marketplace traits and inclinations in the banking area.
- Conduct competitor evaluation to understand new possibilities and areas for improvement.
Qualifications and Skills, Experience:
- Educational Qualification: Bachelor’s diploma in Finance, Business Administration, Economics, or a related field. MBA or an equal degree is favored.
- Experience: 2-5 years of experience in retail banking, monetary offerings, or dating control.
Skills:
- Excellent communique and interpersonal competencies.
- Strong analytical and hassle-solving competencies.
- Proficiency in monetary products and services.
- Ability to paint beneath strain and meet objectives.
- Customer-centric approach with a focal point on imparting remarkable service.
What We Offer:
- Competitive sales and overall performance-based incentives.
- Comprehensive fitness and well-being blessings.
- Opportunities for expert growth and development.
- Supportive and inclusive painting surroundings.
- Access to modern generation and gear to decorate your overall performance.
Why Join ICICI Bank:
At ICICI Bank, we take delivery of as authentic in fostering a way of life of excellence and innovation. As a Relationship Manager, you may have the possibility to make a big impact on our clients’ economic well-being whilst advancing your career in dynamic and difficult surroundings. We are dedicated to supporting your expert development and providing you with the sources you need to prevail.
How to Apply:
Interested applicants are invited to submit their resume and cover letter thru our online utility portal. Please make sure that your software honestly outlines your relevant experience and why you’re a exquisite health for the function.
ICICI Bank is a same-opportunity organization. We have a laugh range and are committed to developing inclusive surroundings for all personnel.
Join us at ICICI Bank and be part of a chief monetary institution dedicated to building a better future for our clients and communities.
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