- Role: Sales Coordinator / Back Office Executive
- Location: Mumbai
- Company: Salesforce
- Salary: ₹ 2.75-3.25 Lacs P.A
- Qualifications: Any Graduate
- Experience: 2 – 5 Years
- Job Type: Full-time
About Salesforce:
Salesforce, the global chief in Customer Relationship Management (CRM), brings corporations and clients collectively. As one of the most revolutionary agencies in the international, Salesforce enables groups of all sizes to connect with their clients, streamline operations, and pressure boom via its cloud-based answers. Join us in shaping the future of business!
Job Overview:
Salesforce is looking for an extraordinarily organized, element-orientated, and proactive Sales Coordinator / Back Office Executive to guide our dynamic income crew. In this characteristic, you may play an important part in ensuring the easy operation of our sales strategies, offering administrative aid, and performing as a liaison among numerous departments. This is an awesome opportunity for an inspired individual who prospers in a fast-paced environment and is in search of to develop inside a worldwide, marketplace-main enterprise.
Sales Co-ordinator / Back office Executive Responsibilities:
1.Sales Support:
- Assist the income crew with daily operations, which include making prepared income proposals, contracts, and displays.
- Coordinate and time desk conferences, appointments, and travel preparations for the profits organization.
- Maintain and replace consumer records in Salesforce CRM, making sure all facts are accurate and up to date.
- Prepare and distribute income reviews, tracking key metrics and typical overall performance symptoms.
- Support the sales team in lead generation sports, which includes studies and database control.
2.Back Office Administration:
- Manage the again-office features, inclusive of facts getting right of entry, record manipulation, and submitting.
- Ensure nicely timed processing of income orders, invoices, and purchase orders.
- Coordinate with the finance and operations groups to ensure seamless order fulfillment and billing processes.
- Handle purchaser inquiries and resolve troubles without delay by coordinating with relevant departments.
- Maintaining prepared a stock of income substances, making sure that the team has get right of access to the important tools and sources.
3.Cross-Departmental Coordination:
- Act as a primary point of contact for some of the sales crew and one-of-a-kind departments, which incorporates marketing and marketing, finance, and customer service.
- Facilitate verbal exchange and collaboration between businesses to ensure the well-timed and correct flow of statistics.
- Assist with the planning and execution of profits occasions, exchange indicates, and consumer visits.
- Support advertising and marketing campaigns with the aid of imparting the sales group with crucial collateral and tracking the effectiveness of marketing and advertising efforts.
3.Process Improvement:
- Identify opportunities to streamline and enhance sales strategies, growing performance and productivity.
- Implement first-rate practices for for-profit management and decrease returned-administrative center manipulation.
- Assist with the development and preservation of standard running methods for sales help competencies.
- Provide training and help to new earnings organization people on profits approaches and CRM utilization.
4.Reporting and Analytics:
- Generate and examine profit reviews to offer insights into team performance, consumer tendencies, and market situations.
- Monitor income KPIs and help in forecasting and purpose placing.
- Prepare suggestions and dashboards for sales control, highlighting key findings and hints.
Qualifications, Skills, Experience:
- Education: Bachelor’s degree in Business Administration, Marketing, or a related region is desired.
- Experience: Minimum of 3 years of revel in in sales coordination, lower again-office, or administrative function, ideally in a tech or SaaS surroundings.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software, particularly Salesforce. Experience with facts assessment and reporting tools is a plus.
- Communication Skills: Excellent written and verbal communique talents. Ability to speak correctly throughout all levels of the enterprise.
- Organizational Skills: Strong organizational and time control capabilities, with the potential to prioritize obligations and manipulate more than one ultimate date.
- Interpersonal Skills: A group participant with a powerful attitude and the functionality to work collaboratively in fast-paced surroundings.
- Problem-Solving: Proactive and resourceful, with robust trouble-fixing skills and the potential to suppose significantly.
- Attention to Detail: High stage of accuracy and hobby to detail in all elements of labor.
Why Join Salesforce?
- Innovative Culture: Be a part of an enterprise that is constantly ranked as one of the global’s maximum revolutionary.
- Growth Opportunities: We offer several opportunities for expert development and professional development.
- Dynamic Environment: Work in brief-paced, collaborative, and supportive surroundings that encourages innovation and creativity.
- Competitive Compensation: We provide a competitive earnings and benefits package deal, together with medical insurance, retirement plans, and normal performance-based incentives.
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