Job Title : Senior Operations Analyst
Salary : 6.3 Lakhs per year (₹52.2k per month).
Location : Mumbai, Maharashtra
Company : Citi
Qualifications : Bachelor’s degree
Experience : 8-10 years of experience
ABOUT CITI
Citi, officially called Citigroup Inc., is a international financial services business enterprise centered in New York City. It offers a extensive variety of monetary services and products, including banking, funding, and wealth control. With a presence in over one hundred nations,
Citi operates thru numerous segments such as Global Consumer Banking, Institutional Clients Group, and Treasury and Trade Solutions. The business enterprise is known for its great network and progressive financial answers, aiming to offer complete offerings to person and corporate customers alike. Citi’s last goal is to power monetary development and enhance the lives of humans round the sector through its varied economic services.
Job Overview
The Senior Operations Analyst is responsible for optimizing business organization operations and enhancing performance via information analysis and strategic pointers. This feature includes evaluating existing strategies, figuring out areas for improvement, and enforcing powerful solutions. The analyst collaborates with numerous departments to streamline workflows, reduce charges, and enhance typical usual performance. Key duties encompass facts series, style analysis, and supplying actionable insights to senior control. The closing intention is to help the business enterprise’s strategic objectives with the aid of manner of riding operational excellence and making sure alignment with commercial employer dreams.
Key Responsibilities Of Senior Operations Analyst
Data Analysis and Interpretation:
- Collect, examine, and interpret complicated statistics units to pick out out traits, styles, and insights.
- Utilize statistical and analytical gear to perform in-intensity analyses, growing opinions and dashboards to guide selection-making.
Process Improvement:
- Evaluate current business enterprise processes and workflows to understand inefficiencies or areas for improvement.
- Develop and put into effect strategies to optimize techniques, enhance productiveness, and decrease operational costs.
Strategic Planning:
- Collaborate with senior management to align operational techniques with organizational desires.
- Provide facts-driven suggestions and help strategic planning obligations to strength enterprise growth and performance.
Project Management:
- Lead or take part in pass-beneficial tasks aimed toward improving operational typical overall performance.
- Ensure venture milestones and goals are met, managing resources and timelines correctly.
Reporting and Documentation:
- Prepare unique reports and displays for stakeholders, summarizing findings and suggestions.
- Maintain complete documentation of techniques, analyses, and undertaking consequences for future reference and compliance.
Stakeholder Communication:
- Engage with diverse departments to apprehend their operational challenges and desires.(Senior Operations Analyst)
- Communicate findings and proposed answers truly to stakeholders, making sure alignment and buy-in.
Performance Monitoring:
- Develop and track key performance symptoms (KPIs) to diploma the effectiveness of achieved answers.
- Monitor operational overall performance and make adjustments as essential to meet commercial organization goals.
Risk Management:
- Identify ability dangers associated with operational adjustments or device improvements.
- Develop and enforce hazard mitigation techniques to address and manage the ones risks.
Key Skills Of Senior Operations Analyst:
Analytical Skills:
- Strong ability to investigate and interpret complex statistics devices, with expertise in statistical evaluation and data visualization gear.
Problem-Solving:
- Excellent hassle-solving capabilities to perceive issues, extend solutions, and make facts-driven tips.
Project Management:
- Proven experience in handling responsibilities, together with making plans, execution, and shipping internal scope and cut-off dates.
Communication:
- Effective verbal and written conversation talents to convey complex data surely and persuasively to stakeholders.
Attention to Detail:
- High degree of accuracy and interest to detail in statistics evaluation, reporting, and approach documentation.(Senior Operations Analyst)
Technical Proficiency:
- Proficiency in relevant software and tools, consisting of Excel, SQL, and industrial company intelligence platforms.
Collaboration:
- Strong interpersonal skills to artwork effectively with move-practical teams and assemble productive walking relationships.
Strategic Thinking:
- Ability to align operational upgrades with broader organizational strategies and goals.
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