Job Title: Service Now Developer
Salary: Rs 6.9 Lakhs per year
Company: Infosys
Location: Bengaluru, Karnataka
Qualifications: Bachelor’s
Experience: 2-3 years
ABOUT INFOSYS
Infosys Limited is a worldwide leader in consulting, generation, and outsourcing solutions. Founded in 1981 by Narayana Murthy and his colleagues, Infosys has grown to become one of the most important IT offerings companies in the international. Headquartered in Bangalore, India, Infosys operates in over 50 nations and serves customers throughout diverse industries, along with monetary offerings, healthcare, retail, and manufacturing.
The company offers quite several services consisting of software program improvement, maintenance, and impartial validation offerings to enterprises internationally. Infosys is renowned for its recognition of turning in commercial enterprise value and innovation to its customers via its particular Global Delivery Model, which leverages its big offshore infrastructure.
In recent years, Infosys has additionally expanded its competencies in digital transformation, cloud computing, and synthetic intelligence, assisting companies navigate the complexities of the present-day virtual landscape. With personnel of over 250,000 personnel globally, Infosys is still at the leading edge of riding technological advancements and shaping the future of agencies internationally.
Job Overview
A ServiceNow Developer designs develops and keeps applications in the ServiceNow platform to fulfill enterprise wishes. Responsibilities consist of configuring and customizing workflows, bureaucracy, reviews, and integrations using JavaScript, HTML, CSS, and ServiceNow APIs. They collaborate with stakeholders to understand necessities, troubleshoot problems, and ensure sure most suitable performance and value of packages. A ServiceNow Developer should own robust analytical abilties, hassle-fixing competencies, and a stable knowledge of IT provider control techniques. Experience with Agile methodologies and ServiceNow certifications (e.g., Certified Application Developer) is frequently required or preferred.
Qualifications of Service Now Developer:
Technical Skills:
- ServiceNow Platform Expertise: In-intensity understanding and arms-on experience in configuring, customizing, and developing on the ServiceNow platform. This includes information on modules inclusive of ITSM, ITOM, ITBM, HR, and CSM.
- Programming Languages: Proficiency in JavaScript, HTML, CSS, and AngularJS for purchaser-facet improvement inside ServiceNow. Experience with server-facet scripting in ServiceNow’s Glide API (GlideRecord, GlideSystem, and so forth.) is crucial.
- Integration Skills: Ability to combine ServiceNow with different structures the usage of APIs (REST, SOAP), web offerings, and other methods. Understanding MID Server configuration for greater complicated integrations is a plus.
- ServiceNow Development Best Practices: Familiarity with ServiceNow improvement methodologies, along with Agile practices, model management, and continuous integration/non-stop deployment (CI/CD) processes.
- Database Knowledge: Understanding of database ideas and enjoying SQL. Ability to write down green queries and troubleshoot database-associated issues inside ServiceNow.
- UI/UX Design: Skill in designing consumer-friendly and responsive interfaces with the use of ServiceNow UI Pages, UI Macros, UI Scripts, and different UI additives.
Soft Skills:
- Analytical Thinking: Strong analytical capabilities to understand complicated commercial enterprise approaches and translate them into efficient ServiceNow answers.
- Problem-Solving Abilities: Proven ability to troubleshoot problems and offer timely resolutions. Capacity to debug and resolve troubles related to integrations, configurations, and customizations. (Service Now Developer)
- Communication Skills: Excellent verbal and written conversation capabilities. Capable of taking part with stakeholders to acquire necessities, present solutions, and provide education and assistance as wished.
- Team Collaboration: Experience operating in go-purposeful groups and potential to collaborate successfully with builders, administrators, and enterprise stakeholders.
Certifications:
- ServiceNow Certifications: Relevant certifications including Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or ServiceNow Certified System Administrator are exceptionally desirable and occasionally required by way of employers.
Responsibilities of a Service Now Developer at Infosys:
- Requirements Gathering: Collaborate with business stakeholders to accumulate and understand requirements for ServiceNow programs and integrations.
- Design and Development: Design, expand, and put in force answers at the ServiceNow platform based totally on quality practices and commercial enterprise requirements. This includes configuring workflows, forms, reviews, and integrations in the use of ServiceNow equipment and technologies.
- Customization and Configuration: Customize ServiceNow packages and modules to satisfy business desires. Configure ServiceNow workflows, enterprise rules, UI policies, customer scripts, and ACLs (Access Control Lists).
- Integration and Data Migration: Integrate ServiceNow with other structures and programs for the usage of APIs and net services. Plan and execute facts migration sports to make certain clean transitions and facts integrity.
- Testing and Quality Assurance: Develop and execute test plans and check scripts to make certain ServiceNow programs and integrations meet high-quality requirements. Conduct unit checking out, integration testing, and performance testing as wanted.
- Documentation: Create and preserve technical documentation, which includes layout specifications, test plans, deployment guides, and person manuals.
- Support and Maintenance: Provide ongoing aid and upkeep for ServiceNow packages, consisting of troubleshooting troubles, identifying root causes, and enforcing solutions in a timely way.
- Training and Knowledge Sharing: Conduct schooling periods for cease-customers and stakeholders on ServiceNow capability and first-rate practices. Share expertise and know-how with group individuals to build collective competencies and abilities.
- Continuous Improvement: Stay updated with ServiceNow releases, new capabilities, and industry tendencies. Propose and put into effect upgrades and optimizations to present ServiceNow solutions. (Service Now Developer)
- Security and Compliance: Adhere to safety quality practices and compliance requirements (e.g., GDPR, HIPAA) in all ServiceNow development and customization sports.
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