Job Title: Technical Specialist
Salary: Rs 17,50,000 per year
Location: Bengaluru
Company: Sony
Qualification:Any Graduate
Experience: 5 – 8 years
ABOUT SONY
Sony India, a subsidiary of the Japanese multinational Sony Corporation, is a primary participant in the Indian electronics and enjoyment markets. Established in 1994, the corporation gives a diverse type of merchandise, which includes purchaser electronics, professional answers, and amusement content material. Sony India is famed for its contemporary technology in areas that include televisions, audio systems, cameras, and gaming consoles.
The organization is likewise worried about the manufacturing and distribution of movies, track, and TV programs, leveraging its international enjoyment community. With a strong reputation for high quality and patron pride, Sony India operates a huge network of provider facilities and stores throughout the USA. Its commitment to present-day technology and consumer-centric solutions has solidified its position as a fantastic emblem in India’s competitive patron electronics and entertainment landscape.
Job Overview: Technical Specialist
Position Summary: A Technical Specialist is a key player in the IT and technology sectors, responsible for providing expert-level help and solutions for complicated technical troubles. This function involves a combination of troubleshooting, device preservation, and the implementation of the latest technologies to ensure that an organization’s generation infrastructure operates easily and efficiently.
Key Responsibilities:
Technical Support:
- Serve as a primary factor of touch for resolving high-level technical issues escalated from tier-one support teams.
- Diagnose and troubleshoot hardware, software, and network troubles, ensuring timely decisions.
- Provide distinct reviews and documentation on issues, answers, and excellent practices.
System Maintenance and Upgrades:
- Perform habitual renovation tasks inclusive of gadget updates, patches, and backups.
- Plan and execute system enhancements and migrations with minimal disruption to enterprise operations.
- Monitor machine performance and put into effect enhancements to optimize performance.
Implementation of New Technologies:
- Evaluate and endorse new technologies and answers that align with enterprise desires.
- Lead the deployment of the latest structures or programs, which include configuring, checking out, and validating functionalities.
- Ensure proper integration of recent technology with present systems.
Project Management:
- Collaborate with project groups to outline technical requirements and deliverables.
- Manage technical components of initiatives, inclusive of timelines, sources, and change control. (Technical Specialist)
- Provide technical steerage and information to mission stakeholders.
Documentation and Training:
- Develop and keep comprehensive documentation for systems, processes, and techniques.
- Conduct training periods and workshops for groups of workers on new technologies or machine adjustments.
- Create user manuals and guide courses to useful resources in the green use of technology.
Compliance and Security:
- Ensure that all structures and technology observe organizational rules and enterprise guidelines.
- Implement and monitor security protocols to guard against cyber threats and records breaches.
- Conduct everyday audits and tests to ensure compliance and protection standards are met.
Required Skills and Qualifications:
- Technical Expertise: In-depth expertise in IT structures, networks, and software program programs. Proficiency in troubleshooting and hassle-solving.
- Project Management: Ability to manage multiple tasks, prioritize duties, and meet closing dates.
- Communication Skills: Strong verbal and written communication abilities to interact effectively with both technical and non-technical stakeholders.
- Analytical Skills: Capability to investigate complex issues, increase solutions, and put into effect upgrades.
- Experience: Typically calls for a bachelor’s diploma in computer technology, facts generation, or a related area, alongside applicable industry certifications (e.g., CompTIA, Cisco, Microsoft). (Technical Specialist)
- Experience: Several years of experience in a technical assist or IT role, with a validated track record of handling complicated technical troubles.
- Working Conditions:
- Technical Specialists frequently work in workplace environments but may also be required to provide on-website online guides. The role can also involve occasional night or weekend paintings to handle essential issues or machine updates.
Career Path:
Successful Technical Specialists may improve to roles that include IT Manager, Systems Analyst, or IT Consultant, leveraging their information to supervise large groups or more complicated initiatives.
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