Job Title: Sr Operations Analyst
Salary: Rs 6,75,000 per year
Location: Bengaluru, Karnataka
Company: Syniverse
Qualifications: Bachelor’s degree
Experience: 5+ years
ABOUT SYNIVERSE
Syniverse is a worldwide leader in supplying technology and offerings for mobile network operators, organizations, and partners. Established in 1987, the agency offers a huge variety of answers, together with messaging, roaming, and cellular engagement offerings. Syniverse connects over 1,500 cell operators and companies throughout more than two hundred nations, ensuring seamless verbal exchange and collaboration internationally. Their services are designed to enhance mobile experiences, optimize community overall performance, and force virtual transformation.
Syniverse’s know-how lies in turning in steady, dependable, and scalable solutions that permit corporations to reach their clients effectively. Through innovation and strategic partnerships, Syniverse objectives to be the final connector in the digital landscape, facilitating the glide of statistics and fostering connectivity in an increasingly more interconnected international.
Job Overview
A senior operations Analyst is responsible for overseeing and improving operational tactics within a business enterprise. They examine statistics to pick out inefficiencies and increase strategies to optimize performance. Their position involves coordinating with various departments, imposing procedure enhancements, and making sure that operations align with business desires. The Senior Operations Analyst also conducts chance checks and supports decision-making with the aid of presenting actionable insights. Ultimately, the purpose is to beautify productivity and streamline operations to force normal commercial enterprise success.
Responsibilities Of a Sr Operations Analyst:
- Data Analysis and Reporting: Collect, have a look at, and interpret complex statistics sets to provide actionable insights. Develop and maintain unique reports and dashboards that song key overall performance signs and symptoms (KPIs) and operational metrics.
- Process Improvement: Identify inefficiencies and bottlenecks within operational processes. Recommend and position impact upgrades to streamline workflows, beautify productiveness, and decrease prices.
- Project Management: Lead or help flow-useful initiatives aimed towards improving operational overall performance. Develop venture plans, manipulate timelines, and coordinate with several departments to make sure assignment goals are met.
- Strategic Planning: Collaborate with senior management to enlarge and execute strategic obligations. Analyze marketplace trends, aggressive panorama, and inner talents to resource strategic selection-making.
- Stakeholder Communication: Act as a liaison between operations and exclusive departments, together with finance, IT, and HR. Communicate findings, suggestions, and task updates correctly to stakeholders at all stages. ( Sr Operations Analyst)
- Process Documentation: Create and preserve targeted documentation of operational approaches, strategies, and first-class practices. Ensure documentation is up to date and available for training and reference.
- Compliance and Risk Management: Monitor compliance with regulatory requirements and inner regulations. Identify capability risks and increase strategies to mitigate them.
Qualifications Of a Sr Operations Analyst :
- Education: Bachelor’s degree in Business Administration, Operations Management, Data Science, or a related discipline. A Master’s diploma or relevant certifications (e.g., Six Sigma, PMP) is desired.
- Experience: Several years of experience in an operations or enterprise evaluation role, with a demonstrated music record of efficaciously managing initiatives and riding way upgrades.
- Technical Skills: Proficiency in information evaluation gear (e.g., SQL, Excel, Power BI, Tableau) and familiarity with organization useful resource planning (ERP) structures. Strong analytical and hassle-fixing skills are crucial.
- Project Management: Experience with assignment management methodologies and equipment. Ability to govern more than one task simultaneously and meet time limits. ( Sr Operations Analyst)
- Communication Skills: Excellent verbal and written verbal exchange abilities, with the capacity to offer complex statistics cleanly and concisely to several audiences.
- Attention to Detail: Strong attention to detail and accuracy in reading statistics and developing evaluations.
- Team Collaboration: Ability to work efficiently in a set environment and collaborate with past-practical corporations to gain organizational dreams.
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