- Job Title: Senior Manager, Commercial Services
- Location: Kelowna, BC
- Company: TD Bank
- Qualification: Bachelor’s degree
- Experience: 5-10 Years
- Employment Type: Full Time
About TD Bank:
At TD Bank, America’s Most Convenient Bank®, we’re devoted to supplying terrific banking offerings and economic solutions to our clients. We pleasure ourselves in our commitment to purchaser pride, community engagement, and fostering a dynamic painting environment that encourages professional boom and improvement. Our crew is created from talented folks who are passionate about making a difference and delivering top-notch issuer.
Position Summary:
TD Bank is on the lookout for a pretty stimulated and professional Senior Manager, Commercial Services for our Commercial Services department. The hit candidate can be accountable for overseeing the strategic course, manipulation, and universal performance of the Commercial Services group. This function calls for deep statistics of industrial banking services and products, sturdy management abilities, and a dedication to using commercial business enterprise boom and consumer satisfaction.
Key Responsibilities of Senior Manager, Commercial Services:
1. Leadership and Team Management:
- Led, mentored, and controlled a group of commercial banking professionals, fostering a subculture of collaboration, excellence, and non-stop improvement.
- Set clear performance dreams, behavior ordinary overall performance opinions, and provide ongoing coaching and improvement possibilities.
- Ensure group participants are informed approximately the bank’s merchandise, offerings, and regulations, and cling to regulatory requirements.
2. Strategic Planning and Business Development:
- Develop and put in force strategic plans to develop the Commercial Services portfolio, together with figuring out new commercial enterprise possibilities and growing relationships with current clients.
- Collaborate with senior control to set income objectives, boom marketing strategies, and create movement plans to gather commercial enterprise targets.
- Analyze marketplace trends, patron wishes, and aggressive panorama to select opportunities for innovation and differentiation.
3. Client Relationship Management:
- Build and preserve strong, lengthy-term relationships with key business clients, serving as a dependent guide and number one factor of touch.
- Understand customers’ commercial employer needs, economic goals, and organization-demanding situations, and offer tailored answers to fulfill their necessities.
- Ensure an immoderate level of client satisfaction with the aid of the usage of turning in terrific carriers and proactively addressing purchaser issues and feedback.
4. Financial Performance and Risk Management:
- Monitor and manipulate the monetary ordinary performance of the Commercial Services portfolio, together with sales increase, profitability, and threat management.
- Conduct ordinary portfolio reviews to assess credit scores, discover capacity dangers, and enforce appropriate risk mitigation strategies.
- Ensure compliance with internal recommendations, regulatory requirements, and organization fine practices.
5. Cross-Functional Collaboration:
- Work closely with different departments, inclusive of Credit, Risk, Operations, and Product Development, to ensure seamless delivery of services and answers.
- Participate in bypass-purposeful projects and projects aimed toward improving tactics, enhancing purchaser enjoyment, and the use of operational performance.
- Represent the Commercial Services team in meetings with senior manipulate, providing insights and pointers to guide strategic decision-making.
Qualifications & Skills, Experience:
- Bachelor’s degree in Business, Finance, or an associated subject; MBA or applicable expert certification favored.
- Minimum of 10 years of experience in industrial banking, with a confirmed music file of success in dealing with groups and riding commercial enterprise growth.
- Strong data on industrial banking products and services, such as lending, treasury control, and change finance.
- Excellent management, communication, and interpersonal abilities, with the capability to construct and preserve relationships at all degrees of the commercial enterprise enterprise.
- Strategic philosopher with robust analytical and trouble-solving competencies, capable of making information-driven selections.
- Demonstrated ability to govern a couple of priorities, paint beneath strain, and meet closing dates in fast-paced surroundings.
- The high degree of integrity, professionalism, and dedication to purchaser delight.
Why TD Bank:
At TD Bank, we value our personnel and are committed to growing inclusive, supportive, and profitable artwork surroundings. We provide aggressive compensation, advantages, and possibilities for professional boom and development. Join us and be a part of a crew that is devoted to making a pleasing effect on our customers and companies.
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