- Job Role: Sales Team Lead
- Company: Teleperformance
- Salary: $50,000 a year
- Location: Toronto, ON
- Qualification: Bachelor’s degree
- Experience: 3-5 Years
- Job Type: Full-time
About Teleperformance:
Teleperformance is a global leader in providing extraordinary client stories and current corporation answers. With a presence in over eighty international locations, we deliver super services to customers from numerous industries. Our dedication to excellence and innovation has earned us recognition as a trusted accomplice in customer support and income.
Job Description:
We are searching for a dynamic and results-oriented Sales Team Lead to join our growing group. The perfect candidate should have an examined song report in income control, high-quality communique talents, and the capability to drive a collection toward attaining and exceeding sales goals. As a Sales Team Lead at Teleperformance, you’ll play a vital characteristic in handling and motivating a team of income representatives to deliver first-rate performance and make a contribution to the general fulfillment of our corporation.
Sales Team Lead Key Responsibilities:
1.Team Management and Leadership:
- Lead, mentor, and inspire a group of earnings representatives to achieve individual and crew sales dreams.
- Conduct normal group meetings to talk about approximately average overall performance, offer remarks, and deal with any disturbing situations.
- Foster extremely good and collaborative team surroundings that encourage boom and fulfillment.
2.Sales Strategy and Execution:
- Develop and put in force powerful income techniques to power sales boom and meet sales objectives.
- Monitor and examine income overall performance metrics to become aware of areas for improvement and implement corrective actions.
- Work intently with the Sales Manager to align institutional goals with normal company goals.
3.Training and Development:
- Provide ongoing training and development opportunities to enhance the competencies and information of the sales group.
- Ensure crew people are up to date with product expertise, income strategies, and corporation dispositions.
- Conduct ordinary overall performance opinions and find out regions for a man or woman improvement and improvement.
4.Customer Relationship Management:
- Build and preserve strong relationships with key customers and stakeholders.
- Handle escalated client troubles and make certain active selections to preserve purchaser satisfaction.
- Collaborate with the customer service institution to make sure a continuing purchaser experience.
5.Reporting and Analysis:
- Prepare and present ordinary sales reports to senior manipulate, highlighting the institution’s standard overall performance and key achievements.
- Analyze income information to discover trends, opportunities, and regions for development.
- Provide insights and hints to optimize sales strategies and pressure overall performance.
6.Administrative Responsibilities:
- Manage team schedules, attendance, and performance facts.
- Ensure compliance with corporation policies and approaches.
- Handle administrative duties related to team manipulation and earnings operations.
Must Have Qualifications,Skills,Experience:
- Bachelor’s degree in Business, Marketing, or an associated area.
- Proven experience in a sales leadership characteristic, preferably inner a call middle or BPO surroundings.
- Strong management and group management skills with the capacity to inspire and inspire a crew.
- Excellent communique and interpersonal abilities.
- Proficiency in the use of CRM software program programs and extraordinary profits equipment.
- Strong analytical and problem-solving capabilities.
- Ability to work in a brief-paced and dynamic environment.
- Results-orientated with a focal point on achieving and exceeding income goals.
What We Offer:
- Competitive revenue and overall performance-primarily based incentives.
- Comprehensive benefits package deal, inclusive of clinical medical health insurance, retirement plans, and paid day without work.
- Ongoing education and development possibilities to assist career boom.
- A supportive and inclusive painting environment that values variety and teamwork.
- Opportunities for advancement inside an international organization.
How to Apply:
Interested applicants are invited to post their resume and a cowl letter outlining their qualifications.
Join Teleperformance and be part of a dynamic crew that is devoted to delivering amazing sales common overall performance and purchaser satisfaction. We sit up to welcome an inspired and skilled Sales Team Lead to our business enterprise.
Equal Opportunity Employer:
Teleperformance is an identical opportunity enterprise. We have a laugh range and are devoted to growing an inclusive environment for all personnel. All qualified applicants will attain attention for employment without regard to race, coloration, religion, gender, sexual orientation, gender identity, countrywide beginning vicinity, disability, or veteran repute.
Click Here To Apply
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