- Job Title: Order Management Associate
- Location: Hyderabad, Telangana
- Company: Thomson Reuters
- Qualification: Master’s degree,Bachelor’s degree
- Experience: 1-3 Years
- Employment Type: Full Time
About Thomson Reuters:
Thomson Reuters is a global chief in offering sensible facts for organizations and professionals. We integrate corporation information with present-day technology to supply vital records to selection-makers during various sectors such as legal, tax, accounting, and media markets. Our project is to empower our clients to make higher choices quicker.
Job Summary: Manager, Strategic Planning
We are searching for a diligent and detail-oriented Order Management Associate to join our dynamic institution. The hit candidate will play a key position in dealing with the order-to-cash approach, ensuring accuracy, overall performance, and consumer satisfaction. This function includes managing order processing, addressing client inquiries, and collaborating with diverse departments to facilitate seamless order success and delivery.
Key Responsibilities of Order Management Associate:
1.Order Processing:
- Accurately enter client orders into the tool.
- Validate order records for completeness and compliance with organization rules.
- Coordinate with earnings, finance, and supply chain agencies to ensure orders are processed in a properly timed way.
2.Customer Service:
- Respond to patron inquiries regarding order reputation, product availability, and pricing.
- Resolve order-related issues and strengthen complex cases as vital.
- Maintain a high stage of client delight via expert and courteous communication.
3.Data Management:
- Maintain accurate and updated order facts inside the machine.
- Generate evaluations on order reputation, fulfillment fees, and exceptional key metrics.
- Analyze order statistics to perceive developments and regions for improvement.
4.Collaboration:
- Work carefully with the sales organization to make certain accurate and properly timed processing of orders.
- Liaise with the finance department to deal with billing and charge problems.
- Coordinate with the logistics organization to make sure nicely timed delivery of merchandise.
5.Process Improvement:
- Identify opportunities to streamline the order control procedure.
- Participate in go-beneficial projects to enhance overall performance and client pleasure.
- Implement fantastic practices and recommend improvements to present-day structures and methods.
6.Compliance:
- Ensure all orders observe enterprise guidelines, prison tips, and purchaser contracts.
- Maintain a radical knowledge of inner controls and huge working procedures.
Requirements:
- Bachelor’s diploma in Business Administration, Supply Chain Management, or related subject.
- 1-3 years of revel in order management, customer service, or an associated function.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Experience with ERP systems (e.g., SAP, Oracle) is a plus.
- Ability to paint independently and as part of a team.
- Problem-fixing talents and a proactive approach to identifying and addressing troubles.
Why Join Thomson Reuters:
Innovation: Be a part of a business enterprise that is at the vanguard of technological upgrades in facts offerings.
Growth Opportunities: We offer non-prevent mastering and development packages to help you beautify your profession.
Collaborative Culture: Work in group-oriented surroundings in which your mind and contributions are valued.
Global Impact: Contribute to initiatives that have a meaningful effect on corporations and specialists globally.
Comprehensive Benefits: Enjoy aggressive profits, fitness benefits, retirement plans, and more.
How to Apply:
If you’re a stimulated man or woman with an ardor for customer support and order manipulation, we encourage you to apply for this exciting possibility. Please submit your resume and a cover letter outlining your qualifications and experience to email address or application link
Thomson Reuters is an identical possibility corporation:
We are committed to fostering inclusive surroundings in which variety is valued and anybody has the opportunity to thrive. All certified applicants maintain attention for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national beginning place, incapacity, or veteran status.
Join Thomson Reuters and assist us supply crucial information that powers selection-making in the current world. We look forward to receiving your software program.
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