- Job Title: Assistant Manager
- Location: 5-5201 43 St, Rimbey, AB
- Company: Tim Hortons
- Pay: $19 an hour
- Job Type: Full-Time
About Tim Hortons:
Tim Hortons is an iconic Canadian emblem that has been a cornerstone of groups throughout America for many years. We are dedicated to serving easy, exquisite espresso and meals to our customers with a grin. Our corporations are the coronary heart of our operations, and we are devoted to fostering a peaceful environment where everybody feels valued, respected, and inspired to deliver their exceptional.
Job Overview: Assistant Manager
As an Assistant Manager at Tim Hortons, you will play a key function in overseeing the each day operations of the restaurant. You will paint intently with the Store Manager to ensure that all elements of the industrial business enterprise are jogging without difficulty, from coping with groups of workers and inventory to handing over splendid customer service. This role requires strong control, organizational talents, and a passion for growing a highly pleasant team way of life. If you have a consumer-first mindset and thrive in quick-paced surroundings, this could be the ideal opportunity for you.
Key Responsibilities:
1. Leadership & Team Management:
- Assist the Store Manager in major and supervising a diverse group of crew members.
- Create extraordinary work surroundings that promote teamwork, excessive normal performance, and client delight.
- Provide schooling and development opportunities for personnel, making sure all organization individuals apprehend company regulations and approaches.
- Schedule shifts and assign responsibilities to institution contributors to ensure maximum great performance and coverage throughout pinnacle hours.
- Address any personnel-related troubles or conflicts in a well-timed and professional way.
2. Customer Service Excellence:
- Ensure that every one clients get keep of set off, courteous, and pleasant carrier.
- Address client proceedings or worries briefly and effectively, aiming to clear up problems to the client’s satisfaction.
- Maintain an excessive popularity of cleanliness and business enterprise in all regions of the eating place.
- Monitor customer comments and propose enhancements to beautify the general patron experience.
3. Operational Efficiency:
- Oversee each day’s operations in the absence of the Store Manager, ensuring all techniques are followed.
- Assist with inventory control, which includes ordering materials, monitoring inventory stages, and minimizing waste.
- Ensure compliance with fitness and safety policies, which include food protection standards.
- Monitor sales and profitability, helping the Store Manager in enforcing techniques to obtain economic goals.
4. Financial Management:
- Assist in managing the shop’s fee variety, alongside difficult work prices, stock expenses, and unique operational expenses.
- Conduct coin management and banking strategies because they need to be efficient.
- Analyze income reports and advise techniques to increase sales and enhance earnings margins.
- Help in handling promotional sports activities and precise events to reinforce earnings and customer engagement.
5. Training & Development:
- Support the education and onboarding of the latest group individuals, making sure they’ll be nicely geared up to reach their roles.
- Provide ongoing training and remarks to help the body of workers develop their abilities and beautify performance.
- Identify opportunities for crew participants to tackle greater responsibilities and develop in the commercial enterprise corporation.
6. Brand Representation:
- Uphold Tim Hortons’ emblem necessities and values in all interactions with clients, staff, and the network.
- Ensure that the restaurant is a welcoming and welcoming location for all customers.
- Act as an envoy for Tim Hortons, representing the company in a high first-rate, and professional manner continually.
Qualifications & Experience:
- Experience: Minimum 2 years of enjoy in a supervisory or management position within the food provider or retail company.
- Education: A high university diploma or equal is required; submit-secondary training in organization, hospitality, or a related area is a plus.
Skills:
- Strong leadership and interpersonal skills.
- Excellent verbal exchange competencies, both verbal and written.
- Ability to multitask and prioritize in short-paced surroundings.
- Strong problem-solving competencies and attention to elements.
- Proficiency in simple pc applications (e.g., MS Office, POS structures).
- Availability: Flexibility to paint diverse shifts, which include weekends and holidays.
Benefits:
- Competitive earnings with potential for bonuses.
- Health and dental coverage.
- Paid excursion and unwell depart.
- Employee discounts on Tim Hortons merchandise.
- Opportunities for expert development and professional advancement in the enterprise.
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