- Job Title: Customer Analytics Associate
- Salary: Not Disclosed
- Location: Toronto, ON
- Company: Unilever
- Qualifications: Bachelor’s diploma
- Experience: 1-3 years of experience
- Employment Type: [Full-time/Part-time/Contract]
ABOUT UNILEVER
Unilever Canada is a first-rate client goods agency dedicated to growing sustainable living not unusual. With a various portfolio of famous manufacturers, collectively with Dove, Hellmann’s, Knorr, Lipton, and Ben & Jerry’s, Unilever serves tens of tens of millions of Canadians each day. Headquartered in Toronto, Ontario, the business enterprise operates with a focus on handing over modern merchandise in categories like beauty and personal care, meals and liquids, and home care.
Guided through its purpose-pushed method, Unilever Canada is devoted to addressing social and environmental disturbing situations, together with decreasing plastic waste, fighting climate alternations, and promoting inclusivity. The commercial enterprise agency fosters a way of life of innovation, sustainability, and variety, making it a sought-after place of job for experts obsessed with developing nice trade.
As part of the worldwide Unilever’s own family, Unilever Canada leverages its robust records and contemporary-day practices to make a meaningful effect on both human beings and the planet.
Job Overview: Customer Analytics Associate
About the Role:
As a Customer Analytics Associate, you may play a key feature in reading patron data to discover precious insights that tell business enterprise selections and enhance the customer experience. Collaborating across departments, you will leverage superior analytics devices and techniques to strain purchaser-centric techniques and contribute fulfillment.
Key Responsibilities:
- Data Analysis: Analyze patron behavior, tendencies, and opportunities using stusingytical gear to derive actionable insights.
- Segmentation: Develop consumer segmentation models to pick out and target key client companies for tailored advertising techniques.
- Reporting and Visualization: Create particular evaluations and dashboards to offer findings to stakeholders, allowing information-pushed choice-making.
- Predictive Modeling: Build predictive fashions to anticipate patron dreams, optimize retention strategies, and come to be aware of potential increase opportunities.
- Collaboration: Partner with advertising, profits, and product companies to align patron insights with business organization desires.
- Campaign Performance: Evaluate the achievement of advertising campaigns by measuring patron engagement and going back on investment (ROI).
- Customer Journey Mapping: Analyze the customer adventure to understand ache factors and possibilities for improvement.
- Market Research: Conduct aggressive and marketplace analysis to stay in advance of business enterprise tendencies and beautify client engagement techniques.
Qualifications:
- Bachelor’s diploma in Data Science, Business Analytics, Statistics, Marketing, or any associated issue.
- 1-3 years of experience in client analytics, records evaluation, or a similar role.
- Proficiency in analytics tools like SQL, Excel, Tableau, Power BI, or Python/R.
- Strong information on statistical and statistics modeling techniques.
- Excellent conversation and presentation competencies to convey technical insights to non-technical stakeholders.
- Attention to elements with a problem-solving mindset
Preferred Skills:
- Experience in CRM systems collectively with Salesforce or HubSpot.
- Familiarity with device studying and AI-pushed analytics.
- Knowledge of client conduct and market research methodologies.
Why Join Us?
- Work with a dynamic crew focused on riding innovation and patron success.
- Opportunity to increase in a statistics-pushed environment with get proper off try to the modern gadget.
- Competitive earnings, blessings, and professional development programs.
How to Apply:
Please submit your resume and a cowl letter detailing your enjoyment of customer analytics and why you’re an exceptional suit for this role.
Click Here to Apply Now
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