Unilever Remote Job Customer Service Officer position in Navi Mumbai, Maharashtra. The position requires 2 years of revel in and a commencement degree. This is a complete-time function, offering an opportunity to work with an international leader in patron items. Salary details aren’t disclosed. Apply now to be a part of Unilever’s group.
- Role: Customer Service Officer
- Location: Navi Mumbai, Maharashtra-Remote
- Company: Unilever
- Salary: Not Disclosed
- Qualifications: Graduation
- Experience: 2 years
- Job Type: Full Time
About Unilever:
Unilever is a main global enterprise centered on sustainable commercial enterprise practices and improving lives. Known for its iconic brands, it operates in over one hundred ninety countries, with merchandise utilized by billions of humans day by day. Unilever is committed to creating a fantastic effect on communities, the surroundings, and society through innovation and ethical practices. The company values variety, inclusivity, and personal boom, fostering an empowering painting way of life for its employees.
Unilever Remote Job Description:
Unilever is hiring a Customer Service Officer for its Ice Creams department in Navi Mumbai. The role includes accomplishing sales targets through marketplace visits, handling distributor systems, and analyzing performance in the usage of MIS reviews. Candidates ought to have a minimum of 2 years of experience in channel income, skillability in MS Excel, and sturdy conversation competencies in English and the nearby language. This is a complete-time, remote function with a focus on sales growth and customer support.
Unilever Remote Job Key Responsibilities:
1. Achieving Sales Targets:
- Personal selling through market visits.
- Drive sales and distribution systems to fulfill and exceed objectives.
2 . Distributor Management:
- Manage distributor systems (the front-stop and again-cease).
- Analyze and utilize MIS reviews to cope with gaps and opportunities.
- Ensure seamless execution of plans within assigned geography.
3 .Negotiation & Relationship Building:
- Negotiate successfully with vendors.
- Develop and coach distributor groups to control clients for higher enterprise increase.
- Build and leverage strong trade relationships to strengthen marketplace positioning.
4. Market Analysis:
- Collect and provide marketplace comments to department offices.
- Identify competitive opportunities to enhance customer support and enhance market position.
5. Performance Monitoring:
- Systematically evaluate distributor overall performance and income crew productivity.
- Address infrastructure gaps and take corrective measures.
Key Skills & Requirements:
Educational Qualification: Minimum full-time graduation is needed.
Experience: At least 2 years of experience in channel income.
Skills:
- ROI Calculations: Proficient in getting back on funding (ROI) calculations and distributor management.
- Sales Planning: Expertise in RS (Redistribution Stockist) appointment and strategic sales planning.
- Promotional Activities: Conducting and executing promotional initiatives to power sales.
- MS Office Proficiency: Strong capabilities in Microsoft Excel and different MS Office tools.
Communication: Fluency in English and local language is preferred for effective change and distributor communique.
Daily Activities at Unilever:
- Personal sales visits to markets to acquire goals.
- Analyze marketplace gaps in the use of reports and enforce movement plans.
- Foster strong alternate relationships to benefit insights and feedback.
- Drive distributor structures for improved infrastructure and income.
- Monitor sales team performance and deal with challenges.
Required Competencies:
- Strong interpersonal and negotiation skills.
- Analytical attitude with the ability to derive actionable insights.
- Excellent organizational and planning capabilities.
- Effective conversation in neighborhood and English languages.
Additional Information:
- Reporting Location: Ahmednagar, Maharashtra.
- Function: Ice Cream Division (Sales & Distribution).
- Remote Work: Flexibility to work remotely with journey necessities for marketplace visits.
Why Join Unilever?
- Work with globally diagnosed and dependent brands.
- Opportunity to drive meaningful effect via revolutionary ideas and techniques.
- Dynamic, inclusive, and supportive painting surroundings to unharness your potential.
- Access to mentorship from enterprise leaders and professional growth assets.
Unilever Remote Job Benefits:
- Career Growth: Opportunities for mentorship and ability improvement.
- Global Exposure: Work with globally identified and trusted manufacturers.
- Flexible Work Options: Remote work opportunity.
- Diversity & Inclusion: Inclusive paintings tradition valuing all backgrounds.
- Competitive Salary: Attractive compensation package.
- Work-Life Balance: Flexible operating hours and remote alternatives.
- Innovative Environment: Exposure to current enterprise techniques.
- Training & Development: Access to continuous getting-to-know and upskilling.
- Impactful Work: Opportunity to contribute to sustainable and reason-led projects.
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