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- Job Role : Cabin Attendant
- Salary : Rs 1,10,843 per month.
- Company : InterGlobe Aviation (IndiGo)
- Location : Hyderabad, Telangana
- Qualifications : 12th Pass
ABOUT COMPANY
InterGlobe Aviation, working beneath the emblem call IndiGo, is India’s biggest passenger airline with the aid of market proportion and fleet length.Founded in 2006 with the aid of Rahul Bhatia and Rakesh Gangwal, IndiGo has grown hastily to become a dominant player inside the Indian aviation industry. The airline is known for its punctuality, operational efficiency, and lower priced fares.
IndiGo operates a fleet generally along with Airbus A320 own family plane, taking into account value-effective operations and renovation.With a focus on factor-to-point connectivity, the airline serves domestic and worldwide destinations throughout Asia and the Middle East.
The enterprise’s achievement is attributed to its enterprise version, which emphasizes operational efficiency, high aircraft utilization, and a no-frills approach to service. This approach has enabled IndiGo to keep continually excessive degrees of purchaser delight at the same time as retaining price tag costs competitive.
Despite facing demanding situations along with excessive competition and regulatory hurdles, IndiGo has persevered to extend its route network and growth marketplace proportion.The company’s strong monetary overall performance and strategic partnerships have solidified its function as a market leader within the Indian aviation industry.
IndiGo is committed to innovation and sustainability, continually investing in technology and modernizing its fleet to lessen its environmental footprint. With a devoted staff and a focal point on consumer-centricity, IndiGo stays poised for further growth and achievement in the dynamic aviation market.
Job Description
A cabin attendant, also called a flight attendant or steward/stewardess, ensures the safety and comfort of passengers all through flights. Their duties consist of supporting with boarding, offering protection demonstrations, serving meals and beverages, responding to passenger requests, and keeping a tidy cabin. They additionally play a critical position in emergency conditions, along with supporting with evacuations and administering first resource if wished. Additionally, they uphold airline rules and regulations while offering excellent customer service throughout the flight.
Requirements of Cabin Attendant:
Education and Training:
- High college diploma or equal is typically required.
- Completion of a schooling program furnished by the airline, masking safety methods, customer support strategies, and emergency protocols.
Physical Fitness:
- Good physical fitness and stamina to handle long shifts, irregular schedules, and the bodily demands of the task, together with lifting baggage and pushing meals carts.
Language Proficiency:
- Proficiency in English is normally required, as it’s the worldwide language of aviation.Knowledge of extra languages can be an advantage, in particular for airlines with diverse worldwide routes.
Communication Skills:
- Excellent verbal conversation competencies to efficiently speak with passengers and group contributors from numerous backgrounds.
- Clear diction and enunciation, in addition to the potential to speak loudly and without a doubt over plane noise.
Customer Service Orientation:
- Strong customer service skills to offer a high quality and enjoyable experience for passengers.
- Ability to remain calm, affected person, and courteous while handling challenging conditions or tough passengers.(Cabin Attendant)
Safety and Emergency Procedures:
- Thorough expertise of protection and emergency processes, together with aircraft evacuation protocols, first aid, and the operation of protection device.
- Ability to quickly and confidently respond to emergencies and follow instructions from the flight deck group.
Teamwork:
- Collaborative mind-set and the ability to work successfully as part of a team.
- Willingness to help fellow group contributors and assist with responsibilities outdoor of assigned duties.
Skills of Cabin Attendant:
Problem-Solving Skills:
- Ability to think quickly and creatively to resolve passenger issues or sudden conditions that can arise all through the flight.
- Resourcefulness in finding answers within the constraints of airline guidelines and approaches.
Cultural Sensitivity:
- Sensitivity to cultural variations and the capacity to interact respectfully with passengers from diverse backgrounds.
- Awareness of cultural norms and customs to offer a welcoming and inclusive surroundings for all passengers.
Professionalism:
- Professional look and demeanor, adhering to grooming standards and uniform guidelines set by way of the airline.
- Commitment to upholding employer guidelines and guidelines, as well as maintaining confidentiality and reticence in touchy conditions.
Flexibility and Adaptability:
- Willingness to paintings abnormal hours, consisting of nights, weekends, and holidays, as well as the ability to adapt to converting schedules and flight conditions.(Cabin Attendant)
- Openness to frequent tour and the capability to modify to unique time zones and climates.
Conflict Resolution Skills:
- Ability to defuse conflicts and take care of challenging situations diplomatically and professionally.
- Confidence in dealing with disruptive passengers or enforcing protection regulations when necessary.
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