Job Role: Computer Support Specialist
Salary: $27.07–$30.07 an hour
Location: Newfoundland and Labrador
Company: Health Canada
Qualifications: Bachelor
Experience : 3-4 year
ABOUT CANADA HEALTH
Eastern Health Canada is a prominent healthcare corporation primarily based in Newfoundland and Labrador, Canada. As one of the largest incorporated health companies inside the location, Eastern Health affords a complete range of services across numerous facilities, consisting of hospitals, long-term care houses, and network fitness centers. The corporation is committed to handing over awesome, patient-focused care and is devoted to enhancing fitness effects for the diverse communities it serves.
Eastern Health’s offerings embody acute care, intellectual health and addictions, chronic ailment management, and public health tasks. With a focal point on innovation and collaboration, Eastern Health strives to beautify healthcare shipping and sell wellness via studies, schooling, and network engagement. The business enterprise performs an essential position in shaping the healthcare panorama of Eastern Canada, ensuring get right of entry to to critical services and assisting the general well-being of its populace.
Job Description
A Computer Support Specialist offers technical help to customers by way of troubleshooting hardware and software software issues, diagnosing system troubles, and offering solutions. They deploy, configure, and hold computer structures and networks, making sure they function correctly. This feature consists of responding to character inquiries, guiding them through problem-solving steps, and documenting technical techniques. Specialists additionally control software updates and protection patches, perform habitual renovation, and assist with network troubles. Strong conversation abilities and a stable record of pc systems and software program programs are crucial for success in this role.
Role and Responsibilities Of a Computer Support Specialist:
- Technical Assistance: Provide well-timed and powerful assistance to users encountering hardware or software program application troubles. This consists of diagnosing problems, imparting answers, and guiding customers through troubleshooting techniques.
- System Installation and Configuration: Install and set up new laptop structures, software, and peripherals. Configure system settings to optimize overall performance and ensure compatibility with present structures.
- Maintenance and Upgrades: Perform normal maintenance obligations along with tool updates, software program software patches, and hardware improvements. Ensure structures are constant and up to date to prevent vulnerabilities.
Network Management: Assist with the configuration and maintenance of community structures, along with routers, switches, and wireless get admission to factors. Troubleshoot community connectivity troubles and guide community security features. - User Training: Educate customers on satisfactory practices for the use of laptop structures and software program program applications. Provide training materials and conduct classes to beautify client proficiency.
- Documentation: Maintain precise data on technical troubles, resolutions, device configurations, and individual interactions. Document strategies and create expertise-based articles to resource in destiny troubleshooting. ( Computer Support Specialist)
- Problem Resolution: Investigate and solve complicated technical troubles with the resource of analyzing error logs, engaging in tests, and consulting with extraordinary IT experts as wished.
- Customer Service: Deliver amazing customer service via speaking truly and successfully with customers. Demonstrate patience and empathy even when resolving their concerns.
- Support for IT Projects: Assist in the implementation of IT initiatives with the resource of providing technical guidance, conducting machine assessments, and ensuring that project dreams are met with interior set-up timelines.
Skills Of a Computer Support Specialist:
- Technical Proficiency: Strong expertise in laptop hardware, software programs, going-for-walks systems, and networking standards. Ability to troubleshoot and clear up a large style of technical problems.
- Problem-Solving Abilities: Excellent analytical abilities to diagnose and clear up complex technical problems effectively.
- Communication Skills: Effective verbal and written communication abilties for interacting with users and documenting technical strategies.
- Customer Service Orientation: Ability to offer courteous and powerful assistance, demonstrating empathy and patience in addressing client worries.
- Attention to Detail: Precision in appearing duties together with gadget configuration, upkeep, and documentation. ( Computer Support Specialist)
- Time Management: Capable of handling a couple of obligations and prioritizing effectively to meet time limits and deal with pressing problems.
- Team Collaboration: Ability to work properly with one-of-a-kind IT professionals and contribute to institution efforts in venture implementations and hassle resolution.
- Adaptability: Flexibility to conform to new technology, software program updates, and evolving system necessities.
Apply Now
Other Job’s