- Job Title: Assistant Manager
- Location: Tim Hortons
- Company: Tim Hortons
- Qualification: Bachelor’s degree
- Education: 2 Years
- Pay: $18–$20 an hour
- Job Type: Full-time
Job Overview:
Tim Hortons is looking for a committed and active Assistant Manager to sign up for our crew. The Assistant Manager will help the Restaurant Manager in overseeing the each day operations of the eating place, ensuring the very best standards of customer service, meal quality, cleanliness, and typical overall performance. This function is vital in growing a great work environment and ensuring operational performance.
Key Responsibilities of Assistant Manager:
1. Customer Service:
- Deliver first-rate customer service through the usage of making sure the body of workers offers a pleasant, speedy, and efficient provider.
- Address and clear up client court cases and problems in an expert way.
- Maintain a welcoming atmosphere for all clients.
2. Team Leadership:
- Assist in recruiting, schooling, and growing the body of workers to reap their full capability.
- Provide management, path, and useful resources to the group, ensuring an effective and powerful painting environment.
- Conduct everyday employee conferences and education training to maintain the group’s knowledge and prompt.
3. Operations Management:
- Ensure all operational requirements are met, which includes food outstanding, company speed, cleanliness, and protection.
- Assist in dealing with stock, ordering materials, and minimizing waste.
- Oversee coins dealing with banking processes, ensuring accuracy and protection.
4. Health and Safety:
- Ensure compliance with all health and safety pointers.
- Conduct normal protection audits and put in force corrective actions as wanted.
- Maintain easy and secure artwork surroundings for each group of workers and clients.
5. Financial Performance:
- Assist in accomplishing profit goals and managing exertions fees.
- Analyze monetary reviews and identify regions for improvement.
- Implement rate-saving measures without compromising extraordinary and issuer.
6. Marketing and Promotions:
- Support advertising initiatives and close-by promotions to force sales.
- Ensure that every promotional substance is displayed successfully and body of workers is knowledgeable approximately contemporary promotions.
- Engage with the local people to assemble relationships and promote the logo.
7. Administrative Duties:
- Maintain correct information, which includes a body of workers’ schedules, payroll, and universal performance opinions.
- Prepare opinions as required with the useful resources of the Restaurant Manager.
- Ensure compliance with agency regulations and methods.
Requirements:
- Experience: Minimum of 2 years of supervisory or control experience within the meals company organization.
- Education: High college diploma or equal. A degree in hospitality manipulation or a related subject is a plus.
Skills:
- Strong leadership and crew-building skills.
- Excellent verbal exchange and interpersonal abilities.
- Problem-solving and battle-resolution abilities.
- Ability to work in quick-paced surroundings and manage more than one duties.
- Proficient in Microsoft Office and eating place control software programs.
Personal Attributes:
- Customer-focused with an ardor for issuer excellence.
- Positive mindset and a proactive method to work.
- Ability to encourage and encourage a set.
- High stage of integrity and professionalism.
- Strong organizational skills and interest in elements.
Working Conditions:
The function requires flexibility in running hours, which includes evenings, weekends, and vacations.
The characteristic entails status for prolonged periods and acting bodily worrying duties.
Must be capable of artwork in brief-paced surroundings and control stress successfully.
Benefits:
- Competitive profits and overall performance-primarily based bonuses.
- Comprehensive training and development packages.
- Opportunities for career development within the organization.
- Employee reductions on meals and liquids.
- Health and well-being benefits, including clinical, dental, and vision insurance.
- Paid day off and retirement economic financial savings plan.
How to Apply:
Interested candidates are invited to submit their resumes and cover letters detailing their experience and qualifications for the Assistant Manager function at Tim Hortons. Please encompass references and any relevant certifications.
Equal Opportunity Employer:
Tim Hortons is an identical opportunity organization and values range in the workplace. We encourage all qualified candidates to apply.
Join our institution and assist us create a welcoming and green environment for our clients even as advancing your profession in the hospitality industry. Apply these days and become part of Tim Horton’s own family!
This process description gives an outline of the important component obligations and qualifications for the Assistant Manager function at Tim Hortons. It is supposed to attract licensed candidates who are enthusiastic about customer support and feature the capabilities and experience needed to make contributions to the fulfillment of our eating place.
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