- Role: Key Account Manager
- location: New Delhi
- Company: Swiggy
- Salary: Not Disclosed
- Qualifications: Any Graduate or Postgraduate
- Experience: 1 – 5 years
- Employment Type: Full Time, Permanent
Company Overview:
Swiggy, India’s main on-call shipping platform, has revolutionized the logistics and shipping region with its tech-pushed method and dedication to purchaser delight. Founded in 2014, Swiggy started as a hyperlocal food shipping carrier and has due to the fact developed into a logistics powerhouse, now running in 500 cities across India. With a workforce of over five,000 personnel and a shipping fleet exceeding 200,000 impartial executives, Swiggy’s operations are fueled via superior machine learning technology and big facts analytics. The business enterprise’s diverse offerings, such as Swiggy Instamart, Swiggy Genie, and Guiltfree, spotlight its revolutionary spirit and relentless force to enlarge and enhance its carrier portfolio.
Position: Key Account Manager
Swiggy is currently seeking a Key Account Manager for its New Delhi office. This pivotal position includes handling key client bills, riding business boom, and fostering robust relationships with restaurant companions. The Sales Manager will act as the primary contact for assigned money owed, ensuring their goals are met and their demanding situations are addressed through strategic planning and execution
Key Responsibilities:
- Client Relationship Management: As the primary factor of contact for assigned customer money owed, the Sales Manager might be responsible for understanding and addressing consumer wishes, desires, and demanding situations. This includes engaging in face-to-face commercial enterprise evaluations to talk about performance, explore areas for improvement, and present new possibilities.
- Account Strategy Development: The function entails creating and enforcing strategies to triumph over customer-demanding situations and gain increased targets. This includes analyzing account performance, sales records, and market trends to become aware of possibilities for development and enlargement.
- Business Growth and Revenue Generation: The Sales Manager will paintings to drive commercial enterprise growth for newly onboarded companions through focusing on their fundamental metrics and fitness. The role also entails handing over incremental revenue through monetization techniques and commercial improvements, as well as increasing marketplace percentage for assigned customers through strategic making plans.
- Service Excellence: Maintaining strong relationships with restaurant proprietors and ensuring an excessive stage of customer delight through effective service delivery is essential. The Sales Manager will collaborate with internal groups to address consumer issues and issues promptly.
- Lead Generation and New Partnerships: The role requires proactive lead generation and the capability to stable new partnerships through imparting Swiggy’s value proposition to capable customers.
Qualifications & Experience, Skills:
Educational Background:
The ideal candidate ought to be a graduate with a sturdy academic heritage. Postgraduate qualifications are favored but no longer obligatory.
Skills and Experience:
- Communication Skills: Excellent verbal and written communique abilities are critical for effective client interaction and inner coordination.
- E-Commerce Knowledge: An exact know-how of e-trade sports and online advertising channels is needed.
- Sales Attitude: The candidate should own a confident, cross-getter personality with a strong aptitude for income.
- Team Player: Ability to paint collaboratively with numerous groups and people.
- Analytical Skills: Proficiency in Excel and the capacity to research statistics to drive choices.
- Leadership and Influencing: Strong talents in constructing and leveraging a network of contacts and attaining outcomes through a strategic method.
- Creativity and Initiative: Demonstrated creativity and the force to result in exchange and commercial enterprise increase.
- Adaptability: The capacity to evolve to converting environments and enforce effective answers.
Benefits of Working as a Sales Manager at Swiggy:
1. Competitive Salary and Performance-Based Incentives
Swiggy gives an aggressive earnings bundle for its Sales Managers, reflecting the function’s significance and responsibilities. In addition to base profits, there are overall performance-based incentives designed to praise superb overall performance and success of sales targets. This shape no longer most effectively motivates however also aligns your income with your contributions to the employer’s achievement.
2. Comprehensive Health and Wellness Benefits
Swiggy presents a robust fitness and health package deal, which includes medical health insurance insurance for personnel and their families. This regularly consists of blessings like hospitalization coverage, maternity blessings, and health packages. The corporation prioritizes the well-being of its employees, making sure get entry to to excellent healthcare offerings.
3. Professional Development and Career Growth
At Swiggy, there is a strong emphasis on expert improvement. Sales Managers have to get entry to to various schooling programs, workshops, and mentorship opportunities aimed toward enhancing their abilties and advancing their careers. Swiggy’s dynamic environment encourages non-stop mastering and offers a clean course for professional progression within the company.
4. Work-Life Balance and Flexible Working Conditions
Swiggy values paintings-life balance and gives flexible running conditions to deal with the numerous needs of its personnel. This includes alternatives for remote work or flexible hours, depending on the position and responsibilities. The company is aware of the significance of balancing professional and personal existence and strives to help its employees in attaining this balance.
5. Employee Stock Options (ESOPs)
As part of its commitment to lengthy-term employee engagement and possession, Swiggy gives Employee Stock Options (ESOPs). This lets employees proportion in the company’s success and growth, supplying an additional financial gain and aligning their interests with the employer’s overall performance.
6. Innovative and Inclusive Work Environment
Swiggy fosters an innovative and inclusive painting subculture, encouraging creativity and new ideas. The company helps with variety and inclusion, creating a place of job where personnel from various backgrounds and perspectives can thrive. These inclusive surroundings are conducive to non-public and professional increase and allow for fostering a collaborative crew spirit.
7. Access to Cutting-Edge Technology and Resources
Sales Managers at Swiggy have get right of entry to to superior technology and assets that guide their function. This consists of brand-new CRM structures, information analytics tools, and different technological sources that beautify productivity and performance. Working with such tools permits Sales Managers to perform their duties efficaciously and live ahead in a competitive market.
8. Employee Discounts and Perks
Swiggy employees often experience extraordinary reductions in the organization’s offerings, along with food shipping and other offerings. These perks now not simplest offer economic blessings but also decorate the overall employee experience. Additional perks may also encompass recreational sports, group-constructing events, and social gatherings that contribute to a superb work tradition.
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